Become a vital part of the NB Health Link team as a Customer Support Representative in Moncton, NB. Provide essential assistance to patients while managing various administrative tasks, and work full time, Monday to Friday. As a Customer Support Representative, you will be the first point of contact for patients joining the NB Health Link program.

In addition to handling front desk tasks at clinics, you will manage patient schedules, process referrals, and assist callers. This role requires a blend of strong communication, organization, and computer skills. Key Responsibilities:

- Process referral requests and enter physicians' orders
- Schedule and notify patients of medical appointments
- Answer calls and screen for eligibility,



providing necessary follow-up
- Create and format documents including letters and reports
- Provide general program information to clients Requirements:
- High school diploma plus administrative support training
- Minimum two years of office experience in healthcare
- Experience in a contact center is an asset
- Proficient in Microsoft Office applications
- Strong communication and typing skills Leverage your communication and organization skills to improve patient experience at NB Health Link in Moncton.

📌 Customer Support Representative at NB Health Link (Moncton)
🏢 NB Health Link
📍 Moncton