Revolutionize client experiences as Vice President of Operations at Harris, focusing on AI transformation and operational excellence. Join a dynamic leadership team to drive strategic growth and enhance customer services.As Vice President, you will oversee Operations and Customer Services, leading Professional Services and Customer Support. Your extensive experience with enterprise clients and superb leadership skills will be essential in managing financial operations, including budgeting and forecasting.
You will establish explicit objectives while nurturing relationships with key customers and ensuring optimum performance through KPIs and software solution delivery.Key Responsibilities:Supervise all operations within customer services departmentLead financial operations including budgeting and ROISet measurable objectives aligned with growth goalsMaintain relationships with enterprise customersEnsure successful software solution delivery throughout lifecycleRequirements:Bachelor's in Business or relevant fieldOver 5 years in service delivery with enterprise clients3 years in a leadership roleExperience leveraging AI for operational transformationFluency in French and English for communicationDrive innovation and operational excellence as you lead transformative AI initiatives within Harris.#J-18808-Ljbffr
📌 Vice President Operations - Controlled Goods Manufacturing (Levis)
🏢 Harris
📍 Levis