Director of Operations

West GTA | $120,000–$140,000 + 20% Bonus + Perks An Opportunity to Build, Lead and Make an Impact

We are conducting a confidential search for a Director of Operations to join an established and growing Canadian business operating in a dynamic, specialized industry.

This is a significant leadership opportunity for an accomplished operator who is energized by building, improving and creating momentum .

Reporting directly to the President and serving as a key member of the Senior Leadership Team, the Director of Operations will take ownership of the operational performance of the business and play an important role in shaping its future.

As the company looks toward its next stage of growth, this leader will bring greater structure, accountability and consistency to the organization while developing the team and strengthening the operational capabilities needed to support and accelerate growth.

This is not a role for someone looking to simply maintain an existing operation. We are looking for a leader who sees untapped potential and immediately starts thinking about how to unlock it.

Why Consider This Opportunity? Because there is something meaningful to build.

For the right leader, this is a chance to make a visible and lasting impact while expanding your own leadership scope and opportunities as the organization grows.

The Mandate - to understand the operation, earn the trust of the team, identify what is working and what needs to change, and then make it happen.

You will be expected to move comfortably between the floor and the boardroom: solving immediate operational challenges, contributing to broader business strategy, and developing the longer-term systems,



capabilities and organizational structure required for growth.

Key priorities will include

- Assess current operations, processes and capabilities to identify and drive meaningful improvements
- Develop a high-performing, accountable and collaborative operations team, addressing talent, structure and capability gaps
- Improve operational efficiency, service delivery, resource planning and execution
- Drive greater consistency and discipline across the organization while leading change, building credibility and gaining buy-in
- Leverage data and operational insights to improve decision-making, performance and accountability
- Optimize the utilization, planning and performance of the specialized fleet and related assets
- Strengthen the systems, processes and operational infrastructure needed to support growth
- Partner with the President and Senior Leadership Team on operational strategy and the longer-term evolution of the business

The Leader We're Looking For - The right person will combine strong operational instincts with exceptional people leadership.

- You are proactive, bring urgency, ownership and follow through.
- You don't wait for perfect information or for someone else to solve a problem. You investigate and engage the right people and move things forward.




- You understand that sustainable change cannot be driven through authority alone and you know how to build relationships, establish credibility and earn trust.
- You can hold high standards without losing the team and navigate resistance while continuing to create momentum.
- You are equally comfortable developing a strategic operating plan and rolling up your sleeves to solve a problem alongside your team.

Most importantly, you are energized by growth, change and the opportunity to build . Experience in the following would be particularly valuable:

- Leading teams and implementing change
- Fleet, rental, transportation, logistics or other asset-intensive operations
- Resource planning, operational coordination and utilization optimization
- Proactively leveraging business systems to improve visibility, inform decision-making and drive operational performance; Salesforce experience is an asset.

Additional Information We thank all applicants for their interest; however, only candidates selected to proceed in the recruitment process will be contacted.

We may use technology-assisted tools, including artificial intelligence (AI), to screen, assess, or select applicants during portions of the recruitment and hiring process. All hiring decisions are made by human decision-makers.

We are an equal opportunity employer committed to fostering a diverse, inclusive, accessible, and respectful workplace. Accommodation is available upon request throughout the application, recruitment, and selection process. Applicants may request accommodation or additional information regarding the recruitment process at any stage.

Vacancy Status: This posting is for an existing vacancy.

📌 Director of Operations (Etobicoke)
🏢 Pivotal Integrated HR Solutions
📍 Etobicoke