Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice. We are currently seeking a Director of Product Design, Foundations, to join our Product Design leadership team and lead some of our most critical areas of innovation (Design Systems, Core Experiences, and Platform Services) that will power our next phase of growth.
This leader will own the systems, services, and AI foundations that connect our products, enable scale from solo practitioners to enterprise firms, and define how legal professionals work in an AI-first world. If you are local to one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to be in office a minimum of twice per week on one of our Anchor Days. Clio is committed to delivering world‑class AI‑first solutions that enable legal professionals to streamline their workflows, enhance collaboration, and provide exceptional client experiences.
We are focused on delivering a comprehensive, unified platform experience that maximizes customer value across a suite of ever‑growing products and services. We support a complex landscape of customers, including firms of varying sizes, across a variety of practice areas, within an expanding global market. Taming that complexity, and delivering simple, easy‑to‑use, best‑in‑class experiences that fit seamlessly into the daily lives of our customers is a primary goal.
Lead Multi-Year Experience Strategy: Define and drive high-impact design strategies across a complex, multi-product portfolio, translating ambitious 3+-year "North Star" visions into pragmatic roadmaps that marry short-term impact with long-term business growth. vertical" tension by managing platform-wide patterns and cross-cutting workflows (e.g., Align Experience and Technical Architecture:
Partner deeply with engineering and product leaders to ensure experience strategy is harmonized with technical architecture, advocating for deep integration and an "anti-hub" philosophy that favors organic product‑led growth over siloed UI solutions.
Institutionalize Design Quality: Contribute to and implement mechanisms for assessing, measuring, and scaling design quality, maintaining a high bar for craftsmanship across complex B2B data structures and multi‑user environments. Build and mentor a world‑class design organization by investing in coaching, career development, and the recruitment of top‑tier talent capable of navigating enterprise‑grade architectural challenges. Influence product strategy at the highest levels by aligning customer‑centric research with business goals, ensuring the platform remains resilient and intuitive as it scales into current enterprise markets.
Evidence applying AI to transform design craft as well as the design of user‑centered AI experiences, innovating across surfaces and interaction models. A service design mindset that brings together vertical‑specific requirements with platform‑level solutions that meet the needs of a range of user types and connect our products together. Customer‑centric to the core, weaving customer stories and evidence into strategies, design work, and storytelling as a result of regular customer learnings.
Experience designing extensible platforms and ecosystems that enable internal and external teams to build safely on shared foundations. Deep Enterprise B2B experience,
crafting experiences for highly technical end users across a multi‑stack technology platform. Established track‑record of building and leading design efforts across surfaces from setting strategies to delivering design solutions across touchpoints.
Business acumen and ability to connect design strategy to business value. Ability to create solutions that scale across short‑and long‑term customer and business goals simultaneously. Deep desire to help everyone (customers, stakeholders, and employees) do their best possible work.
We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high‑performing culture. Competitive, equitable salary with top‑tier health benefits, dental, and vision insurance. Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, and Sydney) to be in office minimum twice per week. $The expected salary range* for this role is $199,300 to $249,200 to $299,100 CAD.
There are a separate set of salary bands for other regions based on local currency. In addition, this role is eligible for variable pay that is based on company performance, with actual payout amounts calculated and paid on a quarterly basis. *The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency.
📌 Director Of Product Design, Foundations (Toronto)
🏢 Clio
📍 Toronto