Lead the digital transformation of customer transactions at BMO. This strategic role involves migrating transactions from assisted channels to digital platforms while focusing on product development and lifecycle management. As a Director of Transaction Migration, you will spearhead initiatives that bridge business requirements with technology.

With a focus on customer experience, this role requires collaboration with cross-functional teams to define product vision and prioritize backlogs. Your work will include market research, stakeholder engagement, and ensuring product adoption, driving value for customers and the business. Key Responsibilities:

- Develop strategies to migrate transactions to digital
- Manage product development lifecycle from inception to retirement




- Collaborate with teams to clarify features and requirements
- Prioritize product backlogs and stakeholder engagement
- Ensure solid customer experience throughout product lifecycle Requirements:
- 9+ years of relevant experience in product management
- Expert in process improvement and optimization
- Strong communication and influence skills
- Ability to manage complexity and ambiguity
- Advanced proficiency in marketing analysis Drive transformation and product excellence in customer transactions at BMO.

📌 Director of Transaction Migration at BMO (Toronto)
🏢 Bank of Montreal
📍 Toronto