Century Travel Services is a full-service travel agency specializing in airline tickets, vacation packages, cruises, hotel accommodations, car rentals, group travel, corporate travel, and customized travel experiences. We are committed to delivering exceptional customer service while helping clients plan memorable and stress-free journeys. Our team works closely with travelers to provide personalized travel solutions, competitive pricing, and expert advice.

Role Description

This is a full-time or part-time, in office or off-site role for an Outside Travel Sales Consultant based in Toronto, Ontario.

The Outside Travel Sales Consultant will be responsible for developing new business opportunities and building strong relationships with individual, corporate, and community clients. The consultant will actively promote and sell travel products and services, including airline tickets, vacation packages, cruises, hotel accommodations, car rentals, travel insurance, and group travel.

Daily responsibilities include identifying prospective clients, generating sales leads, conducting client consultations, preparing travel quotations and customized itineraries, processing reservations, handling payments, and providing exceptional customer service throughout the booking process. The consultant will also follow up with clients, manage booking changes and cancellations, maintain accurate customer records, and stay informed about travel industry trends, supplier promotions, and destination updates to provide the best travel recommendations.

Success in this role requires strong communication and sales skills,



the ability to build long-term client relationships, and a passion for helping customers plan outstanding travel experiences.

Qualifications

- Valid TICO Certification is mandatory. Applicants must hold an active TICO certification and demonstrate knowledge of the Travel Industry Council of Ontario (TICO) regulations and compliance requirements.
- Proven experience in travel sales, travel consulting, or a related customer service role.
- Strong knowledge of travel reservations, airline ticketing, vacation packages, cruises, hotels, and car rentals.
- Excellent sales, negotiation, and relationship-building skills with the ability to generate new business.
- Outstanding customer service and interpersonal communication skills.
- Ability to prepare customized travel itineraries and travel quotations based on clients' preferences and budgets.
- Experience handling reservations, booking modifications, cancellations, travel documentation, and customer follow-ups.
- Familiarity with Global Distribution Systems (GDS) such as Amadeus, Sabre, Galileo, or other online booking platforms is considered a strong asset.
- Strong organizational, time management, and multitasking abilities with excellent attention to detail.
- Ability to work independently, manage multiple client accounts, and consistently achieve sales targets.
- Previous experience in the travel, tourism, hospitality, or airline industry is preferred.
- Fluency in English is required; additional languages are considered an asset.
- Post-secondary education in Travel & Tourism, Hospitality, Business, or a related field is an asset.

📌 Outside Travel Sales Consultant - mississauga
🏢 CENTURY TRAVEL SERVICES
📍 Mississauga