Are you an experienced housekeeping leader who is passionate about delivering exceptional guest experiences, maintaining the highest cleanliness standards, and developing high-performing teams? Join Kingston Marriott Hotel as our Executive Housekeeper and lead a dedicated team committed to creating welcoming, comfortable, and memorable stays for every guest.

Who We Are

Easton’s Group of Hotels is one of Canada’s most respected hospitality companies, known for its award-winning developments and strong community values. With a diverse portfolio across Ontario, our success is built on service, quality, and creating opportunities for growth. Easton’s team believes that excellence is achievable only in an setting that embraces and promotes Equity, Diversity & Inclusion (ED&I;). Our company is challenging the way we work, think, and develop an inclusive workplace. Our commitment to ED&I; allows us to achieve our vision and mission and ensure a more equitable future for all.

The Marriott Connection

As part of the Marriott brand, we’re proud to deliver world-class hospitality rooted in innovation, consistency, and care. Marriott’s global network opens doors for our associates, offering unmatched training, career growth, and the opportunity to be part of a recognized international brand.

Why Join Us

Competitive compensation and leadership opportunities

Health and dental benefits

Registered Retirement Savings Plan (RRSP)

Career growth opportunities within Marriott’s global network A supportive and inclusive workplace culture

Endless discounts with brands such as Apple, Shell, Ninja, Shark, Dyson, PC Optimum, home and car insurance, and many more

Position Summary

Reports To: General Manager The Executive Housekeeper is responsible for overseeing all housekeeping and laundry operations to ensure exceptional cleanliness, product quality, operational efficiency, and guest satisfaction. This position provides leadership to the Housekeeping team while ensuring compliance with Marriott brand standards, company policies, health and safety regulations, and departmental financial objectives.

Job Overview

Manage the housekeeping and laundry operations to ensure product quality standards are met and that optimum service is provided to hotel guests in accordance with hotel and company business objectives.

Duties and Responsibilities

Lead the day-to-day operations of the Housekeeping and Laundry departments, including planning, scheduling, organizing, and assigning work to ensure appropriate staffing levels and operational efficiency. Communicate and enforce company policies, procedures, brand standards, and departmental expectations.





Recruit, hire, train, coach, develop, and evaluate housekeeping team members while providing ongoing feedback and performance management.

Ensure all associates have the tools, equipment, training, and resources necessary to perform their duties safely and effectively.

Develop and implement quality assurance procedures for housekeeping and laundry operations.

Conduct regular inspections of guest rooms, public areas, laundry facilities, storage areas, and back-of-house spaces to ensure cleanliness, maintenance, presentation, and service standards are consistently achieved.

Identify deficiencies and implement corrective actions to maintain Marriott brand standards and guest satisfaction.

Coordinate and execute special requests for VIP guests, repeat guests, Marriott Bonvoy Elite members, and group arrivals.

Respond promptly and professionally to guest concerns, service issues, and special requests while ensuring timely resolution and guest satisfaction.

Manage departmental expenses and participate in the preparation of annual budgets, forecasts, and financial plans.

Monitor labour costs, productivity, inventory levels, and departmental performance to ensure financial objectives are achieved.

Compile and analyze housekeeping reports, room status updates, inspection results, and departmental metrics.

Maintain accurate communication with Front Office and Guest Services teams regarding room availability and room status.

Conduct departmental meetings and daily pre-shift meetings to review priorities, service expectations, safety topics, and operational updates.

Establish and maintain par levels for linens, guest supplies, cleaning products, and housekeeping equipment.

Coordinate with vendors and contractors to ensure adequate inventory, quality products, and effective service delivery.

Promote teamwork and quality service through daily communication and collaboration with Front Office, Guest Relations, Maintenance, Food & Beverage, and other hotel departments.

Oversee lost and found procedures and ensure compliance with company standards.

Assist with deep cleaning projects and support operational needs during peak occupancy periods.

May serve as Manager on Duty as required.

Perform other duties as assigned.





Qualifications and Requirements

Post-secondary education, advanced vocational training, or an equivalent combination of education and experience. Some college education preferred. Minimum four years of housekeeping and/or laundry experience in a hotel environment, including supervisory or management experience.

Previous experience in a full-service hotel environment is strongly preferred.

Strong leadership, coaching, team-building, and employee development skills.

Excellent organizational, time management, and problem-solving abilities.

Strong attention to detail and commitment to quality standards.

Ability to manage budgets, labour costs, inventory controls, and departmental expenses.

Must be fluent in English. Additional languages are considered an asset.

Physical Requirements

This position requires the ability to perform the following: Carrying or lifting items weighing up to 50 pounds

Pushing and pulling equipment and supplies weighing up to 200 pounds

Remaining stationary for extended periods

Frequently standing and moving throughout the hotel

Frequently handling housekeeping equipment, supplies, and materials

Frequently bending, stooping, kneeling, reaching, and climbing

Other Requirements

Communication skills are utilized extensively when interacting with guests, employees, vendors, contractors, and hotel leadership. Reading and writing abilities are utilized frequently when preparing reports, schedules, inspections, budgets, policies, and training materials.

Mathematical skills, including budgeting, labour analysis, percentages, forecasting, and variance reporting, are used regularly.

Strong problem-solving, reasoning, motivational, organizational, and training abilities are essential.

May be required to work evenings, weekends, holidays, and on-call shifts as operational needs require.

Work Area: Guest Rooms, Public Areas, Laundry Facilities, Storage Areas, Administrative Offices, and All Hotel Facilities.

At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.

Easton’s Group of Hotels is committed to providing accommodations for people with disabilities throughout the recruitment process and employment lifecycle in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates participating in all aspects of the selection process.

📌 Executive Housekeeper (Kingston)
🏢 Kingston Marriott Hotel
📍 Kingston