Join ABE Equipment as a Customer Service Field Technician, renowned for excellence in beverage equipment. This role combines hands-on technical support with customer engagement, requiring strong communication and a mechanical aptitude. As a key technician, you will address customer concerns and provide real-time technical assistance related to mechanical, electrical, and programming issues.

This agile position involves travel throughout the U.S. and potentially internationally, emphasizing problem-solving and effective communication. Your tasks will not only involve troubleshooting but also training customers in utilizing Norland products effectively. Key Responsibilities:

- Serve as primary contact for customer inquiries and support




- Provide technical assistance for mechanical and electrical systems
- Coordinate parts returns and research defects
- Ensure efficient shipment of required parts to customers
- Document customer communications using CRM software Requirements:
- Authorization to work in the United States
- Strong technical skills in mechanical and electrical systems
- Excellent communication and negotiation abilities
- Willingness to travel extensively
- Basic computer literacy for tracking systems Bring your technical skills, problem-solving ability, and customer focus to ABE Equipment's team.

📌 Field Technician for Customer Service at ABE Equipment
🏢 Norland International
📍 Field