Job Overview

We are seeking a agile and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike.

This paid position offers an exciting opportunity to develop your clerical and customer support expertise in a fast-paced environment.

Responsibilities

- Greet Guest warmly and direct them appropriately, ensuring a positive experience from the moment they arrive
- Manage multi-line phone systems, answer inquiries, and route calls efficiently using professional phone etiquette
- Handle data entry tasks accurately using Microsoft Office, Google Workspace, and other computer applications
- Maintain organized filing systems and update records regularly to ensure easy retrieval of information
- Support administrative duties such as scheduling appointments, managing calendars, and preparing correspondence




- Assist with basic bookkeeping tasks using QuickBooks or similar software to track transactions and maintain financial records
- Provide excellent customer support by addressing questions promptly and professionally, both in person and over the phone

Skills

- Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and general data entry techniques
- Previous clerical or office experience with familiarity in filing, proofreading, and administrative procedures
- Excellent customer service skills with the ability to handle inquiries politely and efficiently
- Experience working with multi-line phone systems and demonstrating proper phone etiquette
- Ability to perform typing quickly and accurately while maintaining attention to detail
- Organizational skills that enable effective management of multiple tasks simultaneously in a busy environment

This role is ideal for motivated individuals who thrive on providing outstanding support while maintaining a professional yet energetic demeanor. Join us to be part of a team that values your organizational talents and commitment to excellent customer service! Pay: $19.00-$24.00 per hour

Work Location: In person

📌 Front Desk Agent (Smithers)
🏢 Sure Stay by Best Western Smithers
📍 Smithers