Are you a friendly, organized, and professional individual who thrives in a fast-paced environment, enjoys helping others, and takes pride in delivering exceptional customer service? If so, we want to hear from you for our Front Desk position.

Simco Management (Calgary) Inc. is looking for an enthusiastic, motivated, and customer-focused Front Desk Administrator to join our growing team. This is an exciting opportunity for an organized professional who enjoys assisting others, managing multiple priorities, and creating a welcoming and positive experience for clients, residents, visitors, and team members.

At Simco, we believe in empowering our employees, supporting professional growth, and creating a workplace where collaboration, transparency, and exceptional service drive our success.

Key Responsibilities

- Open and close reception and boardroom areas, prepare coffee, and maintain an orderly, welcoming front office.
- Answer and transfer calls, take accurate messages, monitor voicemail, and escalate reported property emergencies promptly.
- Protect confidential staff information and communicate staff availability professionally.
- Receive, date-stamp, scan, label, sort, and distribute mail, invoices, forms, faxes, packages, and legal correspondence.
- Receive in-person payments, issue receipts, route cheques and card receipts, and follow cash-handling controls.
- Issue, receive, and track keys and fobs, including maintenance and contractor key sign-outs.
- Coordinate courier requests, bank deposit bag handoffs, and package collection or delivery.
- Maintain property folders, reception supplies, business cards, meeting-room bookings, and front-desk tracking records.




- Monitor reception email and Zoom communications, distribute announcements, and complete assigned administrative work.
- Perform daily reconciliation and handoff activities, including delivery of receipts, cheques, and the Moneris end-of-day report to Accounting.

Service and Control Expectations

- Provide courteous, calm, and helpful service in person, by telephone, and through electronic channels.
- Use sound judgment when prioritizing urgent calls, payments, sensitive documents, and visitor requests.
- Maintain confidentiality and never release personal staff contact information.
- Keep accurate records and ensure all items are delivered to the correct person or department.
- Follow current internal procedures for security, payment handling, account information, and document routing.

Knowledge, Skills, and Abilities

- Clear verbal and written communication skills.
- Professional telephone manner and strong customer-service judgment.
- Organization, accuracy, and the ability to manage frequent interruptions and competing priorities.
- Discretion when handling confidential information, payments, keys, legal correspondence, and staff schedules.
- Basic proficiency with email, Zoom, voicemail, document scanning, and standard office equipment.
- Ability to follow detailed procedures,



maintain tracking records, and complete reliable end-of-day handoffs.

Working Relationships Works closely with property/condo managers, property accountants, Administration, Accounting, and other office staff. Interacts regularly with clients, owners, tenants, realtors, vendors, couriers, and other visitors.

Benefits

- On-site parking
- Health Benefits
- Health and Wellness Spending account
- Flex Hours
- Life Insurance

Why Join Simco? We offer a supportive workplace culture and a comprehensive benefits package, including:

- Growth opportunities and advancement opportunities
- Ongoing training and professional development
- Company events and team-building activities
- A collaborative and supportive team environment

About Simco Management (Calgary) Inc. Since 1982, Simco Management (Calgary) Inc. has been a trusted leader in property management throughout Calgary and the surrounding area. We specialize in:

- Condominium Management
- Homeowners Associations
- Resident and Community Associations
- Commercial and Industrial Property Management
- Rental Property Management

Our reputation is built on delivering exceptional client experiences through hands-on service, industry expertise, and a commitment to excellence. We take pride in fostering a positive workplace culture where employees are valued, supported, and given opportunities to grow their careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

No telephone calls or agency inquiries, please.

Work Location: In person

Work Location: In person

📌 Front Desk Support (Calgary)
🏢 Simco Management
📍 Calgary