Full-Time Retail Sales Associate

Roath's Pawn Shop – Surrey, BC

$20/hour starting wage + bonuses averaging approximately $26/hour total compensation*

Roath's Pawn Shop is one of British Columbia's largest and longest-established pawnshops. We're a family-run business that has been serving the Surrey community for generations.

We're looking for a dependable, outgoing person to join our team in a permanent, full-time position.

Pay & Schedule

- $20/hour starting wage
- Quarterly performance bonuses
- Annual Christmas bonus
- With our bonus program, employees have historically averaged approximately $26/hour in total compensation*
- Approximately 40–45 hours per week
- Overtime paid when applicable
- Every Sunday off
- One additional weekday off each week
- Full-time, year-round employment
- Employee merchandise discounts

*Average total compensation is based on historical bonus payments and is not guaranteed. Actual bonuses vary based on performance and company results.

The Job

This is a busy, customer-facing retail position where you'll help people buy, sell and borrow against a wide variety of merchandise.

No pawnshop or jewellery knowledge is required — we provide hands-on training.

Your day-to-day responsibilities will include:

- Helping customers with sales, purchases and pawn loans
- Providing friendly, professional customer service
- Processing cash, debit and other transactions accurately
- Learning how to evaluate a wide variety of merchandise
- Answering customer questions in person and over the phone
- Entering customer and transaction information into our computer system
- Pricing,



organizing and displaying merchandise
- Keeping the sales floor clean and organized
- Following company procedures for cash, merchandise and transactions

You'll work with everything from electronics and tools to watches, collectibles, jewellery and other merchandise. You don't need to be an expert — we'll teach you what you need to know.

What We're Looking For

Experience is helpful, but reliability, attitude and willingness to learn matter more to us.

You should

- Be at least 18 years old
- Be dependable and punctual
- Be comfortable talking with customers
- Have good basic computer skills
- Be comfortable handling cash
- Be organized and pay attention to detail
- Be willing to learn
- Work well as part of a team
- Be comfortable working in a busy retail environment

Previous retail, sales, cash-handling or customer-service experience is an asset, but pawnshop and jewellery experience are not required.

Physical Requirements

This position involves frequent standing and walking, occasional use of a ladder, and lifting items weighing up to approximately 40 lbs.

Why Roath's?

We're an established family business offering steady full time hours, every Sunday off, paid overtime and a strong employee bonus program.

If you're dependable, positive with people and looking for stable full-time work where valuable performance is rewarded, we'd like to hear from you.

To apply, email your resume to [email protected].

Pay: $20.00-$26.00 per hour

Benefits

- Dental care
- Designated paid holidays
- On-site parking
- Paid time off
- Store discount
- Vision care

Work Location: In person

📌 Full-Time Retail Sales Associate (Surrey)
🏢 Roath's Pawn Shop
📍 Surrey