Become a vital part of Shoppers Drug Mart as a Bilingual Patient Care Specialist in Mississauga, Ontario. Provide exceptional patient support while contributing to health and wellness across Canada.In this full time role, you will be the primary contact for patients enrolled in the Patient Support Program. Your expertise in bilingual communication will facilitate smooth interaction and enhance patient experiences. With a focus on empathy and action, you'll collaborate with healthcare professionals and manage patient information effectively.Key Responsibilities:- Serve as the single contact for patients and physicians- Conduct welcome calls and gather essential patient information- Inform patients about program offerings and support- Advocate for patient funding options and maintain documentation- Coordinate program services for timely access to therapyRequirements:- Bilingual in French and English essential- 2-3 years in healthcare or pharmaceutical roles- Experience in Customer Service or Call Centre preferred- Strong computer skills using MS Office- Demonstrated ability to work in fast-paced settingsUtilize your bilingual skills to empower patients and enhance their healthcare journey at Shoppers Drug Mart.#J-18808-Ljbffr

📌 Bilingual Patient Care Specialist Ontario (Winnipeg)
🏢 Shared Health
📍 Winnipeg