Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.When it comes to our work, we set the bar high. Together, we're transforming health and helping millions improve their well-being. We're firm believers that great people don't settle on:ImpactCommunityGrowthFeel like you can make a difference? Good news, we saved you a seat!Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected] SummaryThe Partnerships Manager is a quota-carrying, hybrid hunter and account growth role responsible for both expanding Dialogue's existing partner portfolio and bringing new strategic partners into the ecosystem. This role will drive net new ARR through targeted outbound prospecting and disciplined business development, while also deepening engagement, retention, and expansion revenue across a portfolio of insurance carriers and specialty partners, with a particular focus on global partnerships.Given the complexity of enterprise and carrier relationships, sales cycles are often extended and require a highly consultative, relationship-led approach. Success in this role depends on balancing a strong hunter mindset with the ability to build trust, navigate multi-stakeholder environments, and sustain momentum over longer deal horizons.This role combines a true sales mentality with the strategic discipline required to manage long-term enterprise relationships. The Partnerships Manager will own pipeline generation, manage end-to-end deal cycles,



and act as the day‐to‐day owner of strategic partner accounts post‐signing.Key ResponsibilitiesLand new partners (New ARR)Identify, prospect, and close current carrier and specialty partner opportunities across Canadian and international marketsBuild and execute outbound prospecting strategies across multiple channels, including email, LinkedIn, events, referrals, and warm introductionsLead the full sales cycle from initial discovery through to negotiation and signed agreementMaintain accurate pipeline management and forecasting in Salesforce, ensuring weekly updates against quotaPartner with Marketing, Product, and Legal to support complex enterprise deal executionRepresent the company at industry events, conferences, and partner forums to generate new business opportunitiesGrow existing partnerships (Expansion ARR)Own and manage relationships within an assigned portfolio of carrier and specialty partnersIdentify and close cross‐sell, upsell, and co‐sell opportunities within existing accountsLead Quarterly Business Reviews (QBRs) to review performance, align on priorities, and identify growth opportunitiesDevelop joint go‐to‐market plans with strategic partners and ensure execution against shared objectivesMonitor partner health and proactively manage retention riskLead strategy and performance reviewsPrepare and present Quarterly Partner Strategy Reviews (PSRs) for leadershipMaintain clear account plans, partner intelligence, and key updates in Salesforce and NotionContribute to the improvement of reporting tools, dashboards, and analytics for better visibility into partner performanceCross‐functional collaborationWork closely with Sales, Strategy, Product,



and Operations to maximize partner value and support executionSupport RFP/RFI responses, partner expansion initiatives, and data integrity projectsBring partner and market feedback to Product to inform roadmap decisionsPerformance MetricsNew ARR generated from net‐new partnersExpansion ARR from existing partnersPipeline coverage and forecast accuracyPartner retention and satisfactionCRM hygiene and reporting disciplineQualifications5+ years of experience in partnerships, enterprise SaaS sales, business development, or strategic account management, with demonstrated quota attainmentA proven track record of sourcing and closing new business in complex, multi‐stakeholder environmentsExperience managing global or international partners (a strong asset)Knowledge of the Canadian or global group benefits and employee wellbeing space (CEBS certification is a bonus)Strong outbound and prospecting skills, with comfort building pipeline from scratchExcellent commercial instincts and negotiation skills, with the ability to structure mutually beneficial dealsStrong communication and executive presence, with the ability to engage and influence senior stakeholdersProficiency in Salesforce; experience with Salesloft, LinkedIn Sales Navigator, or similar tools is an assetFamiliarity with sales methodologies such as MEDDICC, Challenger, or SPIN is an assetA proactive, structured, and strategic mindset with a strong bias for actionFluency in English; French or additional languages are an assetBenefitsAccess to the Dialogue app and virtual mental health support for you and your familyFully funded insurance, a health spending account, dental coverage, and fitness reimbursement4 weeks vacation, 9 wellness days, and 1 volunteer dayHybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote rolesWork abroad up to 4 weeks/yearIncentive plans, referral bonuses & RRSP matchingLearning via Coursera, external training budget & mentorshipOptional parental leave top‐up #J-18808-Ljbffr

📌 Partnerships Manager (Toronto)
🏢 Dialogue
📍 Toronto