Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential. We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nation – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai.

We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.

The Opportunity The

Housekeeping and Custodial Department of the Banff Centre is looking for an experienced Supervisor to oversee the cleanliness of rooms in guest residences and public areas throughout the Centre. A positive and encouraging motivator, the Supervisor coaches and evaluates the Room Attendants, Housekeeping Floaters, Building Services Workers and Special Projects in their performance and productivity. The Supervisor is a clear communicator with a proven ability to lead others.

Specific Accountabilities

Reporting to the Executive Housekeeper, below are some key accountabilities: Organizing and planning the workday for the Room Attendants and Building Services Workers including preparing worksheets and completing required daily housekeeping reports Training new employees and providing continuous feedback, coaching, and performance management of existing employees

Supervising the work of Housekeeping and Custodial Department staff and assisting with cleaning when required

Inspecting guest rooms and public areas of selected buildings





Acting as a liaison between the Housekeeping office and other departments, responding to guest/client questions

Coordinating and following-up on maintenance work with the Physical Facilities Department

Performing inventory control of linens and cleaning supplies Qualifications and Educational Requirements Two years' experience working as a room attendant or custodian and an excellent practical knowledge of general cleaning

Proven previous experience leading a team of people

Physically fit and capable of lifting and carrying up to fifty pounds

Comfortable working with Microsoft Word, Excel, and Outlook; Visual One hotel software experience is an asset

Can relate politely and courteously to all customers

Available to work weekends Employment Terms & Benefits In accordance with the terms of employment governing Management/PSP employees, this is a permanent, full time position, subject to a 6 month trial period.

The salary range for this position is $47,989 to $68,629 based on experience.

The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.

Benefits of working at Banff Centre are:

Professional Development

Employee Assistance Program

Health care spending account

Staff cafeteria and restaurant discounts

Onsite fitness facility at a discounted rate – first month free for new staff!

Application Process We are currently accepting applications for the Housekeeping Supervisor position until a suitable candidate has been found. Candidates offered a position with Banff Centre, in this capacity,



will be required to obtain a criminal record check verifying a transparent record before a final job offer can be finalized.

Visa requirements: Candidates must be legally eligible to work in Canada.

Banff

Centre is unable to assist candidates in obtaining Canadian work authorization. Commitment to Diversity Banff Centre for Arts and Creativity is committed to creating an equitable, diverse, and inclusive campus for students, faculty, staff and visitors. Guided by our values, Banff Centre is rooted in Alberta with provincial, national and global impact.

Our strength arises from inclusion; the diversity of people, ideas, perspectives, and cultural backgrounds in our work and team. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression to apply.

Privacy Statement Banff

Centre is a public body pursuant to the Protection of Privacy Act (Alberta) (“POPA”) and the Access to Information Act (“ATIA”). All of your personal information collected by Banff Centre, including personal information collected through third-party contractors or platforms, in relation to the creation of your candidate profile and submission of a job application, is collected pursuant to section 4(c) of POPA for the purpose of administering your candidate profile, evaluating your eligibility for a position(s) at Banff Centre, and communicating with you about your application. Your personal information may be disclosed, as required, pursuant to ATIA or other applicable law, to satisfy reporting requirements, or for statistical, funding, planning or research purposes.

If you have any questions about the collection, use or protection of this information, please contact the Privacy Coordinator at [email protected], 107 Tunnel Mountain Drive, Box 1200, Banff Alberta, T1L 1H5, (phone hidden).

📌 Housekeeping Supervisor (Banff)
🏢 Banff Centre for Arts and Creativity
📍 Banff