General Insurance Advisor

Location: Surrey, BC (In-Office Only)

Employment Type: Full-Time

Salary: Competitive Base Salary + Commission

About the Role

We are seeking a motivated and customer-focused General Insurance Advisor to join our growing team in Surrey, BC. The successful candidate will provide expert insurance advice, deliver exceptional customer service, and help clients protect what matters most through personalized insurance solutions.

This role is ideal for a licensed insurance professional who enjoys building relationships, identifying customer needs, and contributing to a collaborative, high-performing team environment.

Key Responsibilities

- Provide professional advice and recommendations on personal lines insurance products, including:
- Auto Insurance (ICBC)
- Home Insurance
- Tenant Insurance
- Condo Insurance
- Travel Insurance
- Recreational Vehicle Insurance
- Manage new business, renewals, endorsements, and policy changes.
- Identify cross-selling and upselling opportunities that align with clients' needs.
- Explain policy coverages, exclusions, and options in a clear and professional manner.
- Maintain accurate customer records and documentation.
- Handle inquiries via phone, email, and in-person interactions.
- Process insurance transactions in accordance with company policies and regulatory requirements.
- Build and maintain strong client relationships to support customer retention.
- Stay current with product knowledge, industry trends, and regulatory updates.

Qualifications Required
- Level 1 General Insurance License in British Columbia.
- Minimum 1 year of insurance, sales,



or customer service experience.
- Strong communication and interpersonal skills.
- Excellent problem-solving and organizational abilities.
- Proficiency with computer systems, EPIC and Microsoft Office applications.
- Ability to work independently and as part of a team.

Preferred
- Experience with ICBC insurance transactions.
- Level 2 General Insurance License.
- Experience working in a brokerage environment.
- Demonstrated success in sales and client relationship management.

What We Offer
- Competitive salary and commission opportunities.
- Paid vacation and personal days.
- Professional development and licensing support.
- Career growth opportunities.
- Collaborative and supportive team environment.

Skills & Competencies
- Customer Service Excellence
- Sales & Relationship Building
- Attention to Detail
- Time Management
- Communication Skills
- Problem Solving
- Teamwork
- Insurance Product Knowledge

Why Join Us? We are committed to helping our employees grow professionally while delivering outstanding service to our clients. If you are passionate about helping people, enjoy working in a fast-paced environment, and want to build a rewarding career in insurance, we encourage you to apply.

How to Apply

Please submit your resume and a brief cover letter outlining your qualifications and interest in the position.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: $45,000.00-$65,000.00 per year

Benefits

- Adaptable schedule
- On-site parking
- Paid time off

Work Location: In person

📌 Insurance Advisor (Surrey)
🏢 InsureLine Brokers Alder
📍 Surrey