Russell Tobin & Associates is hiring on behalf of one of its esteemed clients.

Job ID: 26-24067

Job Title: CRM Software Developer - Senior

Location: Toronto, ON (Onsite)

Duration: 135 Business Days with possible extension

Client: Public Sector

Pay Rate: CAD $95 per hour

Role Overview

Looking for an experienced Microsoft Dynamics 365 CRM developer to design, develop, config, enhance and implement solutions that use Dynamics 365 CRM, Sharepoint online and Integrated with GIS, and PowerBI.

Must Have:

- 6+ years of hands-on experience with specific CRM -Microsoft Dynamics 365 Case/customer Management design, develop, configuration, customization and implementation.

Nice to Have:

- 5+ years of experience with Microsoft Power Apps/Power Page, and integration with Dynamics
- 5+ years of experience with Microsoft SharePoint, and integrate with Dynamics

Role and responsibilities.

Required to translate requirements into working, tested CRM applications in Agile delivery Methodology.

This includes:

- Developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
- Developing detailed programming specifications, written user stories.
- Design, develop, coding, configuration, and integration.
- Unit Testing and quality assurance.
- Deliver customizations by defining and implementing entities, fields, workflows, business rules, forms, and views, ensuring they align with the business processes.
- Determine how the Dynamics CRM system will integrate with other systems and applications within the organization's technology landscape.




- Establish security measures to protect sensitive data and ensure proper access control within the CRM system.
- Optimize the performance of the Dynamics CRM system to ensure smooth operation and responsiveness.
- Ongoing Support: lead post-live support, analysis and resolution of issues or questions;
- Obtain acceptance and approval by the Cluster and the project team for all assigned deliverables.
- Work closely with project team (e.g. business analysts, tech lead, QA, business) during the development lifecycle to document, verify and confirm requirements, design solution, defect analysis and so on;
- Obtain Client or Cluster tech lead approval for solution design, and all code drop/code release changes for assigned components;
- Provide a defect free code drop/code release according to the Cluster’s development standards for the assigned application components;
- Problem solving to identity root causes and identify options/solutions to fulfill/implement complex data/system or application & integration requirements
- Support application deployments, prepare code drop/code release deployment packages and integrate with DevOps pipelines, and co-ordinate code deployment into various environments (i.e. test, staging, and production) ; This includes, but not limit to answering questions from client staff,



and providing direction proactively to avoid implementation issues
- Actively participate in all meetings, workshops, report status, and provide accurate estimates, solution options analysis & assessment, PoCs
- Performance turning, defect/issue investigation, troubleshoots technical problems, and resolution, root cause analysis, impact assessment and options analysis; make recommendations to fix the problem, code and test the solution; technical assistance and collaborate with project team in all phases of the systems development lifecycle, as well as implementation, conversion and migrations
- Other tasks as required by client to contribute to the success delivery of the project
- Complete work and achieve milestones within the assigned deadlines

Comply with the Ontario Government I⁢ Directive, standards, operational policy, security procedures and practices, and other applicable Guidelines, Standards and Procedures

Russell Tobin is a leading minority-owned qualified and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

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📌 Software Developer - CRM (Mississauga)
🏢 Russell Tobin
📍 Mississauga