Do you have a sharp eye for spotting inconsistencies and a knack for problem solving Be our eye in the sky this winter and join us as our Lead Hand Access Audit Technician In this role you will monitor our RFID lift access points to prevent unauthorized entry identify potential loss investigate suspicious activity and troubleshoot ticketing issues If this sounds like the role for you apply today Compensation Information 2245 per hour Physical Requirement Light; work activities involve handling loads up to 10kg; predominantly in an indoor setting; includes prolonged periods of time at a deskscreen This job position requires physical presence at the designated location The perks and benefits youll get to enjoy WinterSummer Season Lift Trail and Golf passes varies by position Access to our Employee and Family Assistance Program Dining discounts within our hotel & Resort owned outlets Retail discounts in our Resort owned outlets Friends and family rates at the Sun Peaks Grand Hotel Reciprocal programs with partnering ski areas & hotels This role is eligible for an incentive for successful applicants to receive 1 per hour worked based on completion of a full winter season contract Conditions apply to this incentive and will be shared during the interview and onboarding process Skills you bring with you Exceptional interpersonal and de escalation skills to handle sensitive guest situations calmlyProven ability to manage multiple tasks under strict timelines with high attention to detailProficient in Microsoft Word Excel and Outlook with strong verbal and written English skillsMinimum of one season of working experience at a ski or mountain resort shift lead or operational support experience preferredExperience with SKIDATA RFID technology RTP resort management systems and two way radio etiquette is an assetKnowledge of WorkSafeBC regulations and willingness to complete and on site criminal record checkPrimary Responsibilities Monitor RFID and conduct audit reports to verify guest qualifications and ensure compliance with resort policiesIdentify access violations review security camera footage to secure evidence and collaborate with Guest Services to prevent theftMaintain effective communication with the Lift Operations team to support and resolve RFID issuesAct as the shift lead and operational point of escalation on the supervisors day offProfessionally handle guest inquiries de escalate ticketing disputes and accurately process fine payments via the POS systemUphold compliance standards and operational workflows under the direction or in the absence of the Access Audit SupervisorWhy join us We are Canadas second largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests Our people are at the heart of what we do making a difference to our guests and our workplace every single day Thats why we invest in the employee experience; to ensure everyone can be at their best and live our values No matter who you are or your career journey to date once you join the team at Sun Peaks youll get to feel part of our special community right away You and your wellbeing matter to us; youll have plenty of opportunities to grow and learn as well as enjoy everything our beautiful mountain resort has to offer In return we expect you to be passionate about working together to create special memories for our guests while taking care of our precious environment for others to enjoy into the future We are an equal opportunity employer committed to building a diverse and inclusive culture and encourage applications from all qualified individuals We acknowledge that we live work and play on the traditional territory of the Secwpemc People Apply Now copy & paste the link into a recent browser httpssunpeaksclearcompanycomcareersjobsbb163416 a631 cd97 8d5b 5ba4116a31f9applysource3782702 CS 58771

📌 Lead Hand Access Audit Technician - Winter 2026/27 (Canada)
🏢 Sun Peaks Resort
📍 Canada