Realstar is seeking a Full-Time Leasing Administrative Assistant, who will support a variety of building administration tasks such as screening applications, scheduling showings, delivering customer service to residents, responding to all customer inquiries, residential concerns, maintain records in Yardi, assist residents with RentCafe and provide instruction to residents submitting maintenance requests to ensure a high level of customer satisfaction. Schedule includes every other weekend.

What we offer to employees: Salary

Employer paid benefits

Annual bonuses based on personal performance

Ongoing training programs

Awards for years of service

Opportunity for career development

Inclusive and diverse work environment

Annual holiday parties & summer BBQ’s Responsibilities:

Customer Service Greet and interact with residents and prospects in a friendly and skilled manner

Promote a welcoming atmosphere

Demonstrate excellent customer service and a "can-do" attitude

Attend to resident concerns and service requests within 24 hours

Follow up with residents to ensure a high level of customer satisfaction

Handle office administrative tasks, such as processing online applications, creating notices, managing lease renewals,



and other duties related to support daily operations

Organize, promote and execute resident events (i.e. holiday parties and summer barbeques) Leasing & Administration Schedule property showings with prospects

Process leasing applications including completion of background and credit checks

Ensure rents are collected and deposited on a timely basis

Negotiate lease renewals in conjunction with established targets

Utilize Yardi to record transactions and run various operating reports

Conduct market surveys and analyze how the property compares to the current market

Recommend leasing rates and in-suite turnover work to the Area Manager

Actively promote various referral programs to existing residents and prospects Qualifications Background in residential property management or related business experience (leasing apartments, selling condominiums and office administration)

Excellent written and verbal communication and interpersonal skills

Good working knowledge and ability to use computer software, Microsoft Word, Excel, Yardi and RentCafe

Display a professional/presentable appearance

Bilingualism English and French

📌 Leasing Administrative Assistant (Pointe-Claire)
🏢 Realstar
📍 Pointe-Claire