Drive IT service delivery and operational improvements at Connor, Clark & Lunn Financial Group in Toronto. This senior-level role demands robust communication skills and technical leadership.As the Senior Service Delivery Executive, you will lead the development of a high-performing service team while ensuring alignment between IT services and business needs. Enhance service management practices and deliver continuous improvements based on stakeholder feedback and operational insights.Key Responsibilities:Implement best practices in service deliveryManage major incident resolution and communicationCollaborate with IT and business stakeholdersOversee vendor contracts and performance metricsAnalyze operational data for process improvementsRequirements:Bachelor's degree in a relevant field10+ years in IT service managementAt least 5 years of leadership experienceStrong knowledge of ITIL processesExcellent communication and leadership skillsBe at the forefront of enhancing IT service quality and organizational effectiveness as a Senior IT Service Delivery Executive at Connor, Clark & Lunn Financial Group.#J-18808-Ljbffr

📌 Senior It Service Delivery Executive (Toronto)
🏢 Connor, Clark & Lunn Financial Group (CC&L)
📍 Toronto