Senior Quality Control Associate – Scarborough, ON

Location: Toronto, ON

Type: Full-Time, Direct Hire

Reports to: Quality Assurance Manager

Salary: $60,000-$70,000 (Dependent on experiene)

About the Company

Our client is a dynamic and growing Canadian manufacturing and co-packing organization, committed to high-quality production standards and operational excellence. They operate in a hands-on, collaborative environment with a flat structure that encourages accountability, professional growth, and cross-functional teamwork. The team embraces a growth mindset, continuous improvement, and a strong focus on quality at every stage of the production process.

Position Overview

The Senior Quality Control Associate plays a key leadership role in supporting daily quality operations while acting as a trusted second to the Quality Assurance Manager. This position is both hands-on and mentorship-oriented, responsible for guiding junior QA staff, leading investigations, and supporting cross-functional teams across production, co-packing, and logistics. The ideal candidate thrives on the production floor, communicates confidently, and ensures compliance with quality systems while continuously improving processes.

This is a floor-focused role (~70% floor, 30% desk) with the ability to step in and lead in the absence of the QA Manager.

Key Responsibilities

Quality Systems & Compliance

- Execute QA activities aligned with management direction and priorities.
- Maintain compliance with SOPs, work instructions, and company quality standards.
- Support the continuous improvement of the Quality Management System (QMS).




- Participate in internal, customer, and third-party audits as required.

Non-Conformance & Corrective Action

- Lead or support investigations into non-conformances, deviations, and complaints.
- Conduct root cause analysis and assist in implementing corrective and preventive actions (CAPA).
- Ensure timely and effective closure of assigned quality issues.

Operational Quality Support

- Provide hands-on QA support to production and co-packing teams.
- Review and approve quality documentation, batch records, and release paperwork.
- Escalate quality risks or concerns promptly to management.
- Mentor and coach junior QA staff and cross-functional team members.
- Reinforce quality expectations and SOP adherence on the floor.
- Identify trends, risks, and improvement opportunities; provide recommendations.
- Act as a trusted quality partner for Operations and leadership teams.

Must-Have Qualifications & Experience

- Minimum 5 years QA experience in manufacturing, packaging, co-packing, or logistics environments.
- Hands‑on experience on the production floor; understands workflow and line operations.
- Proven ability to lead non‑conformance investigations and perform root cause analysis.
- Familiarity with ISO, GMP,



or similar quality frameworks (asset).
- Strong understanding of QA systems, audits, SOPs, and CAPA processes.
- Ability to confidently elevate and address quality issues; professional and accountable.
- Basic to intermediate computer skills (Microsoft Office; ERP experience a plus).
- Detail‑oriented with strong defect detection and analytical skills.
- Self‑motivated, curious, and proactive problem‑solver.
- Strong interpersonal skills; able to work collaboratively with cross‑functional teams.
- Confident yet professional when calling out quality issues on the production floor.
- Strong communication, both written and verbal.

What Success Looks Like

- QA activities executed effectively and consistently.
- Early escalation of risks and resolution of issues.
- Smooth operations in the QA team with reinforced SOP adherence.
- Positive collaboration with Operations and leadership teams.
- Competitive market salary (specific range to be shared with qualified candidates).
- Potential performance‑based bonus.
- Standard perks package; minimum 2 weeks vacation, increasing with tenure.
- Opportunity to grow within a collaborative, hands‑on environment.

Why Join

- Be part of a growing Canadian manufacturing organization with high standards of excellence.
- Hands‑on role with real impact on production quality.
- Mentor and shape junior QA staff while developing your leadership skills.
- Work in a collaborative, flat‑structured company that values accountability and continuous improvement.

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📌 Senior Quality Associate (Toronto)
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