Manager in Training

Reports to: Store Manager Position Description

Committed to go above and beyond for customers is what Moffatt &

- Powell Rona is all about. Caring, Commitment, Community and Continuous learning are the 4Cs here at Moffatt &
- Powell Rona. As a Manager in Training, you will be part of the leadership team in the store and work closely with the Store Manager(s). This on-the-job training path is designed for individuals who have a keen desire to learn or improve existing management and leadership skills with Moffatt &
- Powell Rona.

Skills development includes: team building, building strong relationships with customers and associates, managing product and inventory, merchandising, ordering.

Core Competencies

Communication

Team Work

Quality Orientation

Time Management

Adaptability/ Flexibility

Creative and Innovative Thinking

Decision Making and Judgement

Planning and Organizing

Problem Solving

Result Focus

Accountability and Dependability

Ethics and Integrity

Leadership

Coaching and Mentoring

Development and Continual Learning Duties and Responsibilities To support the mission, vision and values of the company by providing strong leadership. Leadership that supports the development of a workplace culture where people feel valued, capable and competent to do their job well and want to stay with the company Work together to create a “United team” one that is connected by a common goal Support the retail store manager(s) efforts to maximize results within your assigned store location, learn from your team members, and help to ensure the best possible experience for each customer.

Participate in training experiences,



learn new skills and demonstrate increasing proficiency and expertise with managerial responsibilities. This position should prepare you for the decisions you will be making and the actions you will be taking in the areas of people management, operations management and product management.

Learn the operational procedures for the store or yard and supervise others as they complete these same tasks in a thorough and timely manner.

Under the guidance of the Store Manager, participate in employee related functions including interviewing, hiring, training, coaching, performance appraisal and the administration of human resources policies and initiatives.

Build strong and lasting relationships with our retail, skilled and commercial customers

Ensure that the store is maximizing all sales opportunities

Motivate and influence sales performance with positive, specific feedback and recognition

Increase sales and margin with add on sales and up selling techniques

Lead by example and initiate contact with every customer. Guide customers to departments and provide product info and educate on services offered

Resolve escalated customer issues patiently and in a way that strengthens the relationship

Make decisions that are in the best interests of the company AND the customer

Promote and network locally to generate new business or talented staff for the store





Work within the communities Moffatt serves to strengthen local relationships

Assist in retail and contractor sales support; special order products

Support store manager(s) by training / onboarding associates

Participate regularly in professional development and/or training provided through the company or mandated by the company

Partner and support store manager(s) with inventory management

Monitor inventory levels-partnering with buyers, working with other branches for transfers,

Perform cycle counts, confirm accuracy of product on hand, minimize negative on hand

Follows all company policies and procedures as outlined in the Employee Handbook, Health and Safety Handbook, Policy Manual and all other organization communication.

Upholds Section 27 of the Occupational Health &

- Safety Act, including but not limited to, ensuring safe work practices are adhered to by all team members and that safety training and personal protective equipment are available to all team members.

Requirements Proven excellent customer service skills.

Superior merchandising skills.

Additional Duties

Perform other duties as assigned by the Store Manager Commitment to Inclusion

Moffatt &

- Powell is committed to an inclusive and barrier‑free workplace. Accommodations are available upon request for candidates participating in all aspects of the selection process. We are an Equal Opportunity Employer; we celebrate diversity and are committed to creating an inclusive setting for all employees.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

📌 Manager-In-Training (London)
🏢 Moffat u0026 Powell RONA
📍 London