Job Description

Join Arc'teryx, one of North America's largest retailers, as a Business Analyst of o9 Supply Chain. You’ll play a pivotal role in our digital transformation journey by leading the implementation of integrated business planning platform tailored to the Apparel and Footwear industry. Acting as the key liaison between business and technology

teams, driving requirements gathering, solution design, and seamless execution of end-to-end (E2E)

planning capabilities from demand planning to supply and inventory optimization.

• Leading workshops with global stakeholders to capture business requirements across o9

Platform planning modules including Merchandise Financial Planning, Allocation &

Replenishment, Demand Planning, Supply Planning, Long Range Planning, and Sales &

Operations Planning.

• Translating business needs into functional specifications and user stories aligned with

platform data models and configuration logic.

• Collaborating with technical team to ensure accurate configuration, data integration, and

workflow setup.

• Supporting master data mapping and validation (location, channel, planning hierarchies).

• Supporting end-to-end testing cycles, including UAT planning, defect management, and

signoffs.

• Creating comprehensive process documentation, functional specs, and user training

materials tailored for global teams.

• Supporting change management by preparing training materials and facilitating user adoption

across teams.

• Supporting cutover and go-live activities and providing hypercare post-deployment

• Hands on configuration experience with o9 modules

Required Skills & Experience





• You have 5+ years of experience as a Business Analyst or Functional Consultant in Supply

Chain Planning implementations, with hands-on experience in o9 Supply Chain Platform.

• You have strong domain knowledge in Apparel & Footwear planning processes -merchandise

finance planning, demand forecasting, supply planning, and allocation & inventory

optimization.

• You have worked in or with complex planning environments that require multi-level planning

and seasonal lifecycles.

• You are experienced in writing user stories, BRDs, process flows, and test scripts, and

managing these using tools like Jira or Azure DevOps.

• You are detail oriented and can manage multiple stakeholders across functions and time

zones.

• You can simplify complex planning concepts for non-technical users and drive consensus

among diverse stakeholders.

• You thrive in a fast-paced, ever-evolving environment and are comfortable managing

ambiguity.

• You understand data dependencies

Nice to Have Skills & Experience

• Hands-on experience with o9 platform, or strong familiarity with its data model and planning

architecture.

• Robust understanding of E2E Integrated Business Planning (IBP) including Merchandise

Financial Planning (MFP), Demand Planning and related functions.

• Experience with the entire lifecycle of a supply chain planning solution implementation.

• Experience working in Agile environments using tools like Jira and Confluence.

• Familiarity with integration concepts using ETL tools or APIs for planning data flow.

• Knowledge of process modeling using Business Process Model and Notation or similar

standards.

• Ability to facilitate cross-functional collaboration across global teams with cultural sensitivity

📌 o9 Supply Chain Functional Consultant (Vancouver)
🏢 Insight Global
📍 Vancouver