Entity: WELL Health Clinic Network Inc.

Position Title: Medical Office Assistant

Hourly Pay range: $19 - $21

Job Class: Part Time 6 month Contract

Work Location: WELL Health Clinic – High River, AB

About the Company:

WELL Health Clinic Network is Canada's largest outpatient medical clinic network, with more than 220 clinics and over 3,400 healthcare providers delivering more than 4.2 million patient visits annually. As part of WELL Health Technologies, a technology-enabled healthcare company, we combine compassionate patient care with innovative digital tools that empower healthcare providers and enhance patient experience. Learn more at www.well.company, wellclinics.ca

Position Summary:

At WELL Health, we are committed to delivering exceptional patient care through innovation, collaboration, and a people-first approach. We are looking for a compassionate, organized, and proactive Medical Office Assistant (MOA) to join our clinic team. As the first point of contact for patients, you will help create a positive and welcoming experience while ensuring the smooth day-to-day operation of the clinic.

In this role, you will provide a blend of administrative, reception, scheduling, and clinical support, working closely with physicians, patients, and fellow team members to deliver high-quality, efficient care. The ideal candidate is an experienced medical office professional who thrives in a rapid-paced environment, communicates with empathy and professionalism, and is committed to making a meaningful difference in the patient experience. If you are a collaborative team player who values integrity, accountability, and continuous improvement, we encourage you to apply and become part of the WELL Health team.

What you will be doing:

- Administration and Reception: Managing front desk duties,



answering phones, registering patients, scanning documents, completing billing and maintaining office supplies.
- Scheduling and Communication: Booking and confirming appointments, coordinating referrals, and acting as the liaison between patients and physicians.
- Clinical Support: Preparing exam rooms, cleaning instruments, taking patient measurements (e.g., blood pressure, temperature)

You have:

- Proficiency with medical office software, EMR systems, and office equipment.
- Strong verbal and written skills in English to interact with patients and staff.
- Organizational skills, ability to multitask, compassion, and professional demeanor.
- Understanding of medical terminology and health records management.
- Knowledge of Accuro EMR program an asset
- 2+ years of MOA experience required
- Results oriented – Operates with urgency to constantly improve and grow the business.
- Morally strong – Will operate and provide the highest level of integrity in all actions
- Team player – Recognizes that success is measured overall, not on individual accomplishments. Understands that working with others strengthens an organization.
- Caring cultural champion – Enthusiastically engages in representing the values of WELL and role models being a genuine and caring individual for their team.
- Practical – A solid and conceptual thinker who will provide sound advice.



Identifies challenges and works collaboratively to achieve solutions.
- Credible/Dependable – Consistent in all levels of work and in policies
- Adaptive and influential – Able to handle any change within the organization.
- Interpersonal skills – Superior communication skills, team-orientation. Comes in with a positive mindset and a good sense of humor.

The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate. WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annualSustainability Impact Report.

Want Read more about us: https://stories.well.company/

📌 Medical Office Assistant (High River)
🏢 WELL Health Technologies
📍 High River