Company Overview

Since opening its doors, our hotel has established a reputation for delivering exceptional hospitality in a vibrant city. Our dedicated team of hospitality professionals works tirelessly to ensure every guest experiences comfort, service, and memorable moments. We foster a welcoming environment that values enthusiasm, teamwork, and a passion for excellence.

Overview

We are seeking an energetic and detail-oriented Meetings & Events Coordinator to join our team on a maternity leave coverage basis. In this pivotal role, you will be the driving force behind the successful planning and execution of meetings and events, ensuring seamless experiences for our guests and clients. This position offers an exciting chance to showcase your organizational skills, hospitality expertise, and passion for creating memorable events.

This is a maternity leave coverage role, duration: 12 months.

Responsibilities

· Create accounts in CI/TY, prepare correspondence to customers, and file maintenance.

· Plan and detail meetings and events as assigned by Director of Meetings & Events, booked by the Sales Department and other members of the Meetings & Events team.

· Book, plan and detail small meetings and events by taking lead inquires and generating new business.

· Administrative Duties (answering internal and external calls, filing, ordering office supplies, etc.).

· Print and distribute reports (Daily and weekly)

· Prepare meeting room signage

· Prepare and distribute event orders (EO’s) at the end of day.

· Process Marriott Bonvoy Awards Points as soon as the meeting or event has departed.

· Work with and in other departments within the hotel to provide quality service to clients.

· Conduct site inspections of the property.





· Perform prospecting calls for new clients and manage relationships with current clients.

· Assist coordinating internal staff events.

· Work closely with Meetings & Events Managers (provides support in preparing drink/parking vouchers, Gift Certificates, Process Loyalty Points, etc.).

Qualifications

· Positive attitude, self motivated with high energy levels.

· Flexible to ever-changing client’s requirements.

· Have a sense of urgency and able to meet deadlines.

· Proactive, organized, creative thinker.

· Excellent guest service and sales skills are required.

· Ability to communicate client’s needs and resolve complaints independently.

· Must possess well-paced mobility as job requires long periods of standing, sitting, and walking and get to other departments in the hotel on a timely basis.

· Must have knowledge of current events and corporate culture of the area.

· Must be able to speak, read, write, and understand English, a second language is an asset.

· Must have strong communication skills, both verbal and written.

· Must have working knowledge of Microsoft Office programs, as well as Delphi Diagrams and CI/TY is preferred.

· Must be able to work effectively in an office environment.

· Must be familiar with typical office machines (fax, photocopier etc.).

· Must be available to work outside of traditional business hours (evenings and/or weekends).

· Previous hotel experience is an asset.

Join us in delivering extraordinary events that leave lasting impressions! We’re committed to supporting your growth in a dynamic environment where your enthusiasm makes a difference.

Pay: $58,000.00-$62,000.00 per year

Benefits

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- RRSP match
- Vision care

Work Location: In person

📌 Meetings & Events Coordinator (Maternity Leave Coverage) (Vancouver)
🏢 Sheraton Vancouver Wall Centre Hotel
📍 Vancouver