DepartmentandCommission: PeopleServices,OfficeoftheChiefAdministrativeOfficer(CAO)

Affiliation: Non-Union

Vacancy Type: Newtemporaryposition

Posting Date: August5,2026

Application Deadline: August20,2026

AbouttheCityofMarkham

TheCityofMarkhamisconsistentlyrankedamongCanada’stopmunicipalemployers.In2026,theCityreceiveditssixthconsecutiveCanada’sBestEmployersrecognitionfromForbesandStatistaInc.,placingthirdamongmunicipalitiesand15thoverallinGovernmentServices.Anaward-winningmunicipality,Markhamisrecognizedforitsleadershipinsustainability,innovativeurbanplanning,andstrongfiscalmanagement.Servingadiverseandgrowingcommunityofmorethan370,000residents,Markhamcombinesrichheritagewithavibrantlocaleconomyandoffersemployeestheopportunitytocontributetomeaningful,impactfulworkthathelpsstrengthenthecommunityweserve.

Applications are now being accepted for the above temporary fulltime (2year) contract position in the People Services Department, Office of the CAO.

JOBSUMMARY

TheLearning&OrganizationalDevelopmentSpecialistwillfocusonorganizationalculturetransformationandchangemanagement;,supportingorganizationeffectivenessemployeelearning,andchangeadoptionforabroadrangeofclientsacrosstheorganizationtosupporttheirgoalsandobjectives.Theprimaryfocusisleadingtheorganizationaldevelopment,andchangemanagementinitiativesthatalignwithstrategicpriorities,Corporatevalues,andtheneedsofdiversestakeholders.

KEYDUTIESANDRESPONSIBILITIES

- Applyrecognizedchangemanagementmethodologiesandtoolstohelpemployees,leaders,andteamsunderstand,preparefor,adopt,andsustainchangestoprograms,services,processes,systems,structures,andwaysofworking.
- Leadandsupportchangemanagementactivitiesforcorporate,departmental,andcross-functionalinitiatives,includingchangeimpactassessments,stakeholderanalysis,readinessplanning,communications,training,adoptionsupport,andreinforcementstrategies.
- Developandimplementlearningandorganizationaldevelopmentstrategiesthatsupportcorporatepriorities,workforcecapability,leadershipeffectiveness,serviceexcellence,employeeengagement,equity,accessibility,inclusion,andcontinuousimprovement




- Developandfacilitateconsultations,focusgroups,workshops,teamsessions,andlearningeventswithdiverseemployeegroupstogatherinput,buildunderstanding,supportbehaviourchange,andstrengthenorganizationalalignment.
- Translateassessmentfindingsintoactionablerecommendations,implementationplans,learningsolutions,andchangeinterventionsthatarepractical,measurable,andalignedwithpublicsectoraccountabilityandgovernanceexpectations.
- DevelopchangecommunicationcontentincollaborationwithCommunicationsandprojectteams,includingkeymessages,FAQs,briefingmaterials,leadertalkingpoints,intranetcontent,presentations,andemployeeupdates.
- Additionallearning&organizationaldevelopmentfunctionsasneededincludingeLearningcreation;,contentdevelopment,facilitation/deliveryandmore.

REQUIREDSKILLS&COMPETENCIES;

- Post-secondarydegreeinafieldrelatedtoChangeManagement,OrganizationalDevelopment,HumanResourcesand/oror5-7plusyears’equivalentworkexperience.
- MinimumLeanSixSigmaGreenBeltorhighercertification
- Excellentknowledgeofchangemanagementandorganizationaldesignpractices.
- Experiencesupportingcorporatewidetransformationinitiativesincludingconsulting,developing,managing,andadvisingwithclientsandseniormanagement.
- Knowledgedeliveringanddevelopingleadershipprogramsexecutingavarietyofrelatedframeworkstodifferentlevelswithinanorganizational.
- StrongknowledgeofHRfunction,includinginitiativeswhichimpactHumanResourcesmanagement.
- Demonstrateddevelopmentandfacilitationskillstoemployeesatalllevelswithspecificexperienceinleadershipdevelopmentincludingemergingleaders
- Demonstratedexperiencediagnosing,planning,deliveringandevaluatingorganizationaldevelopmentinterventions.
- Highleveloforganizationalawarenessskillincludingpoliticalandbusinessacumenensuringacomprehensiveunderstandingofinduvialandgroupdynamics.




- Stronginfluencingandmotivationalskillstodealwithparticipantswhorequireadditionalsupportaswellasdeliveringrecommendationstotheexecutivetable.
- Experiencemanagingandpartneringwithrelevantvendors

CoreBehaviours

- ServiceExcellence:Meetsorexceedsservicestandardswheninteractingwithcustomersinthecommunityandintheorganization.
- Change&Innovation;:Respondspositivelyandprofessionallytochangeandhelpsothersthroughchange.
- Teamwork&RelationshipBuilding;:Interactswithothersinaninclusive,collaborativeandrespectfulwaythatcreateseffectiveworkingrelationships.
- Communication:Communicatesinaclear,professionalandrespectfulway;demonstratesactivelistening.
- Accountable&ResultsOriented;:Demonstratesethicalbehaviorandaccountability,alignswithCityvalues,andabidesbyrelevantpoliciesandlegislation.
- Management&Leadership;:Demonstratesself-management,professionalismandengagement;leadsbyexample.

CoreValues

AttheCityofMarkham,ourworkisguidedbyasharedsetofcorevaluesthatshapehowweserveourcommunityandsupportoneanother.

- ServiceExcellence:theconsistentdeliveryofhigh-qualityefficientandcustomer-centricservicethatexceedsexpectations.
- Accountability:ourobligationtoberesponsibleandaccountableforouractions,decisionsandperformance.
- People-Focused:puttingpeoplefirst.
- Trust:theconfidenceweplaceineachothertoactwithintegrityandfairness.
- Innovation:Investingineachotherandthewaywedeliverourprogramsandservices.

Wearelookingforcandidateswhobringthesevaluestolifethroughtheiractions,decisions,andleadershipapproach.

ConditionsofEmployment

Asaconditionofemployment,youwillberequiredtoprovideasatisfactoryCriminalRecordandJudicialMatterscheck

AIDisclosure

AttheCityofMarkham,wevaluetransparencyandfairnessinrecruitment.Whileoursystem(ADPWorkforceNow)includesAI-poweredfeatures,wedonotuseAItoscreen,assess,orselectapplicants.Allevaluationsareconductedbypeople.

TheCityofMarkhamiscommittedtoinclusive,accessibleandbarrierfreeemploymentpracticesandtocreatingaworkplacethatreflectsandsupportsthediversityofthecommunityweserve.Pleaseletusknowifyourequireaccommodationandwewillworkwithyoutoensureabarrierfreehiringprocess.

Pleaserespectourscentfreeareabynotwearingscentedproductswhenvisitingtheoffice.

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📌 Learning & Development Specialist - TFT (Markham)
🏢 Owen Sound
📍 Markham