Become an Operations Lead at Meroka, driving the integration of blue-collar businesses in Montreal with a hands-on strategy. This hybrid role focuses on creating impactful systems for customer satisfaction. As the Operations Lead, you will be responsible for the complete onboarding process of newly acquired companies, ensuring that operators feel empowered and supported.

Your ability to spend time in office and translate real-world dynamics into operational excellence will be vital for success. You'll also build a strong operations team over time. Key Responsibilities:

- Lead onboarding and integration of acquired businesses
- Map job site workflows with operators and crews
- Own customer satisfaction metrics like NPS
- Collaborate with engineering to improve processes
- Establish and develop the operations team effectively Requirements:
- Familiarity with job sites and corporate settings
- Proven strategic and hands-on experience
- Skilled in organizing ambiguity into structured systems
- Ability to build trust quickly with operators
- Experience in the physical world preferred Play a crucial role in creating lasting value for operators at Meroka.

📌 Montreal Operations Lead at Meroka
🏢 Meroka
📍 Montreal