09 Aug
|
Skeena Taxi
|
Prince Rupert
09 Aug
Skeena Taxi
Prince Rupert
About the Role
Skeena Taxi is seeking a dependable and proactive Office Coordinator to serve as the central hub of our front office operations. This is a standalone role—you will work independently at the front desk while coordinating closely with a remote Dispatch team member. You'll be the key link between our customers, daily operations, and the Board of Directors, making this an ideal position for someone who thrives on variety and responsibility.
Key Responsibilities:
· Financial Coordination: Accurately process customer charges, manage and reconcile client accounts, and maintain daily transaction records.
· Customer Service: Act as the primary point of contact for all front-office inquiries, resolving issues promptly and professionally.
· Front Office Operations: Oversee the daily workflow of the front office, ensuring systems run smoothly and the space remains organized and efficient.
· Executive Liaison:
Field incoming complaints and correspondence, triaging issues and forwarding critical matters to the Board of Directors for decision-making.
· Communication Hub: Draft and respond to emails, and maintain clear, consistent communication between the front office, dispatch, and executive leadership.
Qualifications & Skills:
· Proven experience in an administrative, coordination, or customer service role.
· Robust computer proficiency, including email management and basic accounting or billing software.
· Excellent written and verbal communication skills.
· Comfortable working autonomously with minimal supervision.
· High level of discretion and professionalism when handling sensitive accounts and confidential matters.
Pay: $52,000.00-$56,000.00 per year
Work Location: In person
📌 Office Coordinator (Prince Rupert)
🏢 Skeena Taxi
📍 Prince Rupert