JOB OPPORTUNITY: Outreach Worker (term)

Outreach Worker (term) Competition #36-26

About Our Chance

The Directions Youth Outreach program works to promote safer, healthier alternatives for youth who are homeless or at risk of homelessness. The focus is to promote awareness of, and connect youth to, appropriate services and resources to reduce the harm in their lives. This position will consist of working with a variety of at-risk, homeless and street-entrenched youth under 25 (prioritizing youth 18 and under) struggling with addiction, intellectual, emotional and social challenges, mental health issues, concurrent issues and sexual exploitation. This is a full-time term position (35hr/week) reporting to the Supervisor. Ability to work some evenings and weekends required to accommodate program and client needs.

We Value You­­­­- Benefits:

- Wellness Days for eligible staff

- Paid sick days
- A work culture that values transparency, teamwork, learning, fairness, and integrity

Additional Hourly Benefits

- Referral bonus program

- On-the-job education through various Lunch and Learns

- Safe and Respectful Work Environment

- Opportunities for Growth

- Milestone celebrations

- Ongoing support, mentoring, and recognition to help with engagement and career growth

- Internal Recruitment Opportunities

Pension: Municipal Pension Plan enrollment for eligible employees

Work Hours: 35 hrs/week, Monday-Friday 11 am-7 pm. Term position ending February 28, 2027 or upon return of incumbent

Salary: GS10S1, or $30.83/hr

Location: 1138 Burrard St., Vancouver, BC

Posting End Date: Posting will remain open until filled

What do you need to succeed?

Education, Training, Experience

- Two-year post-secondary course/diploma in a related human/social service field

- 1 year related experience with emphasis on homelessness, mental health, addictions, and/or social services

- Or an equivalent combination of education, training and experience

Role Qualifications and Skills include, but are not limited to

- Knowledge of community,



social and health resources; and systemic issues that affect low-income and marginalized people

- Knowledge of substance misuse, sexual exploitation, adolescent development and the problems encountered by chemically dependent individuals; basic understanding of behavioural management

- Knowledge of and belief in the Harm Reduction model

- Ability to deal effectively with conflict situations, mediate, manage aggressive behavior, and use non-violent crisis intervention and behavioral management techniques

Additional Requirements

- Successful completion of a criminal record check

- Valid class 5 BC driver’s license

- Current First Aid, Food Safe Level 1, and Non-Violent Crisis Intervention certificates are an asset

How to apply

If you are submitting your application through the FSGV website, please scroll to the bottom of the page.

If you are applying through any other platform, kindly ensure that your application is submitted via our career website at: https://fsgv.ca/about/join-our-team/careers/

Short-listed candidates will be contacted for interviews. We thank all candidates and searchers for your interest.

We believe in the power of inclusion and the power of enabling all our staff to thrive by embracing diversity and fostering equality. We are committed to creating an inclusive environment for all staff that dismantles barriers and creates opportunities. Our organization is committed to recruiting a diverse workforce representing the communities we proudly serve while encompassing the principles of equity, inclusion, and diversity.

Decisions regarding recruitment, hiring, promotion, compensation, and all other terms and conditions of employment will be made without regard to race, colour, ancestry, place of origin,



political beliefs, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or non-applicable criminal condition.

If you require a disability-related accommodation to participate in the recruitment process or are an internal candidate, please email your resume and cover letter (indicating the competition number #36-26 in the email subject line) to [email protected].

We gratefully acknowledge that our programs are delivered on traditional and ancestral lands and waters of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw (Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt, Katzie, Kwantlen, Kwekwetlem, Semiahmoo, Matsqui, and Tsawwassen First Nations. Huy ch q’u.

Click to read our commitment to reconciliation, justice, and equity.

JOIN US FOR A MEANINGFUL CAREER HELPING OTHERS AND BRING YOUR AUTHENTIC SELF!

About Us

When you work with us, you will join a caring team of people who will value you as a whole person. You will also have the opportunity to do meaningful, leading-edge work that has a direct impact on the local community.

Directions Youth Services is a division of Family Services of Greater Vancouver (FSGV), which for more than 90 years has provided a variety of essential resources for children, families, and individuals in the Greater Vancouver community. We believe in the resiliency of Vancouver’s youth who are at-risk, homeless, and street-involved. We assist youth under the age of 25 to get counselling for trauma, mental health, or substance issues.

Our teams strive to create spaces and build connections with youth who are facing challenges of street life, substance use, mental health concerns, and disconnection from their communities. Directions inclusive programs of shelter and drop-in, safe houses, and other unique programs are committed to being a community leader in harm reduction work and fostering low-barrier spaces where all youth are welcome.

📌 Outreach Worker (term) Competition (Vancouver)
🏢 Our Opportunity
📍 Vancouver