09 Aug
|
Prenuvo
|
Vancouver
Prenuvo, a health-tech leader, seeks a Patient Resolution & Complaints Administrator to own end-to-end complaint management. You will intake concerns, log in our central system, triage, investigate root causes, and coordinate with clinical, finance, legal, and operations pods to deliver timely resolutions with empathy.
The role emphasizes patient advocacy, meticulous documentation in PHP, and continuous improvement with KPI tracking.
📌 Patient Experience & Resolution Specialist (Vancouver)
🏢 Prenuvo
📍 Vancouver