Join Fairmont Palliser as the Front Office Assistant Manager, driving luxury service excellence in Calgary's iconic hotel. Lead a dedicated team while ensuring memorable guest interactions.
As part of the INSPIRE Leadership Development Program, this role emphasizes building future hospitality leaders. You will support the Front Office Manager in achieving key operational and service goals, mentor team members, and maintain high standards of guest service. Your commitment to quality will ensure that each guest enjoys a seamless luxury experience.
Key Responsibilities:
• Support guest satisfaction and upsell initiatives
• Train and coach Front Office team members
• Address and resolve guest escalations effectively




• Oversee all arrivals and departures for efficiency
• Mentor colleagues and develop their skills
Requirements:
• At least 2 years in Rooms Division
• Strong background in team leadership and training
• Effective communication skills, both verbal and written
• Ability to adapt in a busy setting
• Preferred education in Hospitality or Business
Shape remarkable guest experiences at Fairmont Palliser by harnessing your leadership skills in the luxury hospitality realm.
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📌 Calgary Front Office Luxury Assistant Manager
🏢 Fairmont Hotels and Resorts
📍 Calgary