Drive customer satisfaction as a Customer Success Manager with SAP Next Gen in Montreal. Embrace a hybrid work model while enhancing customer experiences and driving value realization.As a Customer Success Manager (CSM), you will engage closely with clients to facilitate their journey with SAP's solutions. This role focuses on customer retention, satisfaction, and upselling within the Cloud products space. You are expected to oversee critical milestones in the customer lifecycle and serve as a primary contact,



leveraging SAP's resources to maintain customer health.Key Responsibilities:Complete a 10-month learn-apply program in customer successImmerse in experiential learning on digital transformationEnhance skills in customer retention and value deliveryCollaborate directly with clients to address their needsEnsure customer satisfaction throughout interactionsRequirements:2-3 years in customer support or account managementProven ability to deliver strategic guidance for customer successStrong problem-solving and project management skillsFamiliarity with AI fundamentals and business processesProficiency in English to engage globallyUtilize your strategic skills to enhance customer experiences and contribute to their success at SAP in Montreal.#J-18808-Ljbffr

📌 Customer Success Manager Hybrid Role - Sap (Montreal)
🏢 SAP
📍 Montreal