Keller Williams Realty Centres is seeking a friendly, organized, and professional Call Coordinator to support our Aurora office. This position is the first point of contact for agents, clients, and visitors, ensuring our office operates smoothly while providing exceptional customer service.
While this role is primarily focused on reception and front desk support, additional administrative duties may be introduced as training is provided.
Primary Responsibilities
Answer incoming telephone calls promptly and professionally.
Welcome and assist visitors, agents, and clients.
Direct calls and messages to the appropriate person.
Monitor voicemail and respond or forward messages as required.
Maintain a clean, organized, and professional reception area.
Open and close the office following established procedures.
Book meeting rooms and manage office calendars.
Receive and distribute deposit cheques and issue receipts.
Maintain pickup logs for keys, cheques, and documents, verifying identification before release.
Process incoming and outgoing mail and courier deliveries.
Maintain office supply inventory and communication logs.
Provide courteous assistance with general office inquiries.
Assist with additional administrative tasks as assigned.
Qualifications
Excellent customer service and communication skills.
Professional and friendly telephone manner.
Strong organizational skills and attention to detail.
Ability to multitask in a fast-paced office environment.
Comfortable using computers, Microsoft Office, and learning new software.
Previous reception, administrative, or customer service experience is an asset.
What We Offer
Consistent daytime schedule with no evenings or weekends.
Supportive and team-oriented team workplace.
Opportunity to learn additional administrative skills over time.
A qualified and welcoming workplace.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Pay: $20.00 per hour
Benefits:
On-site parking
Work Location: In person
📌 Part Time Call Coordinator Reception Aurora
🏢 Keller Williams Realty Centres
📍 Aurora
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