Overview
We are seeking a dedicated and organized Service Department Coordinator to join our team. This role is essential in ensuring the smooth operation of our department, particularly within a dealership workplace. The ideal candidate will possess solid administrative skills, excellent phone etiquette, and a customer service-oriented mindset. As the first point of contact for customers and visitors, you will play a crucial role in creating a welcoming atmosphere while managing various clerical tasks.

Responsibilities
Manage front desk operations, including greeting patients and answering phone inquiries with professionalism and courtesy.
Schedule appointments and maintain an organized calendar for the department.
Handle customer work orders and ensure all information is accurately entered into the computerized system.
Assist advisors with overflow of customers including cash transactions, customer status updates.
Provide clerical support by preparing documents, filing, and maintaining office operations.
Collaborate with dental staff to ensure effective workflow and communication within the department.




Address customer concerns and inquiries promptly to enhance customer satisfaction.

Requirements
Previous experience in a service department setting is beneficial.
Strong phone etiquette and excellent verbal communication skills are essential.
Proficiency in administrative tasks, including scheduling, record keeping, and clerical duties.
Ability to manage multiple tasks efficiently while maintaining attention to detail.
A customer service-oriented attitude with the ability to work well under pressure.
Experience with phone systems and front desk operations is a plus.

Join our team as a Service Department Coordinator, where your skills will contribute significantly to our commitment to providing exceptional care to our customers!

Job Types: Full-time, Permanent

Pay: $37,500.00-$46,000.00 per year

Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care

Work Location: In person

📌 Service Department Coordinator Antigonish
🏢 Ron MacGillivray Chev Buick GMC
📍 Antigonish