Responsibilities:
Manage the operations of Delivery Service Partners (DSP) in the district.
Supervise and guarantee that DSP activities adhere to the company's standards and demands.
Oversee the day-to-day operations of warehouse providers, ensuring consistent on-time, quality performance through communication and continuous improvement.
Generate reports related to business transactions and operational efficiency.
Conduct root-cause analysis of failures and take corrective actions

-Manage compliance, quality control, and quality assurance standards and specifications.

-Develope key performance goals and manage the performance of staff.

-Lead daily control meetings, identifying issues and actions to be taken.
Manage the budget and monitor the financial health of a location or business unit.
Organize and implement DSP training programs to improve the skills and service levels of the DSP team.

Requirements:
Mandarin required.
Bachelor degree or equivalent required.




At least 1 year of hands

-on experience in last-mile delivery operations management, with a proven track record of optimizing delivery routes and improving service quality.
Solid leadership and team management skills, with the ability to effectively manage and motivate a team of delivery personnel.
Excellent problem-solving and decision-making abilities, particularly in addressing the unique challenges of last-mile delivery.
Proficiency in data analysis and reporting, with the ability to use data to drive operational improvements in last-mile delivery.
Ability to work under pressure and meet tight deadlines, a common requirement in the quick-paced environment of last-mile delivery.

Pay: $50,000.00-$60,000.00 per year

Advantages:
Dental care
Flexible schedule
Vision care

Work Location: In person

📌 Station Head / Site Operations Specialist 站长/站点运营专员 London
🏢 GOFO Canada
📍 London