About Us:

We’re excited to introduce The Playbook Commons, an exciting current restaurant located in the heart of Exhibition Place!

At The Playbook Commons, we’re all about creating memorable experiences. Our people-first culture empowers our team to deliver exceptional service in a guest-focused environment. Together, we’re building a best-in-class hospitality experience.

Blending the energy of a steakhouse with the comfort of American-Italian cuisine and the excitement of sports theatre, The Playbook Commons offers a vibrant, welcoming space where great food meets great company - and where lasting memories are made.

This posting is for a currently existing role.

What You'll Do:
Welcome guests to the restaurant with a warm and friendly demeanour, providing an excellent first impression.
Manage the guest seating efficiently, considering table availability, server rotations, and guest preferences.
Answer incoming calls and inquiries, provide information about the restaurant, and assist with reservations.
Maintain cleanliness and organization of the host/hostess station and waiting area, including tidying menus, ensuring proper lighting, and managing coat check if applicable.
Communicate effectively with servers, kitchen staff,



and management to coordinate seating and ensure smooth transitions between guests.
Monitor and manage wait times, offering alternatives or complimentary services as appropriate during peak periods.
Anticipate and address guest needs and concerns promptly and professionally, seeking assistance from management when necessary.
Assist with special events, promotions, and other duties as assigned by management to support overall restaurant operations.

What You'll Need:
Previous experience as a host/hostess or in customer service roles is preferred.
Excellent communication and interpersonal skills, with a positive attitude and strong customer service orientation.
Ability to multitask and work efficiently in a fast-paced setting.
Solid organizational skills and attention to detail.
Flexibility to work evenings, weekends, and holidays as needed.
Knowledge of reservation systems and basic computer skills is an asset.
Legal eligibility to work in Ontario, Canada.

What We Offer:
Group health benefits for full-time employees
Exclusive discounts
Career advancement opportunities in a growing environment
Staff Meal
And more

Pay: $19.00-$21.00 per hour

📌 Host Toronto (Canada)
🏢 The Playbook Commons
📍 Canada