Practice Manager

IRIS The Visual Group is looking for a

Practice Manager

in Kelowna, BC

Are you looking for that next step in your career?

Do you want to work in a company where you’ll be appreciated?

Do you love making customers happy?

Do you enjoy supporting your teams and motivating them for success?

Have you answered “YES” to these questions?

Don’t look any further, IRIS is what you are looking for!

How do we take care of you?
Full-time position
Competitive wages based on your experience
Advantage program including health, dental, LTD, RSSP with employer contribution
Free eyeglasses annually

Key Responsibilities
Provide skilled dispensing of eyewear, lenses, and contact lenses<
Perform adjustments, repairs, and fittings
Ensure compliance with BC opticianry standards and regulations
Manage daily store operations, scheduling, and workflow
Lead, train, and motivate staff to deliver excellent customer service
Drive sales performance and meet store targets
Manage inventory, ordering, and merchandising
Handle patient concerns with professionalism and care

Qualifications




Licensed Optician in good standing in British Columbia (required)
Previous management or supervisory experience (preferred)
Robust knowledge of lenses, frames, and optical products
Excellent communication and customer service skills
Sales-driven mindset with attention to detail
Organized, dependable, and comfortable working independently

What do you need?
Ability to lead a team to deliver excellent patient service
Great organizational and time management skills
Motivational skills that will energise your team and drive success
Financial understanding of sales, targets and budgets
PC skills to use iOS and microsoft platforms
Be an enthusiastic learner and teacher

Evening Schedule : Thursday

Weekend Schedule : No

You like what you see?

IRIS, The Visual Group is proudly Canadian and was founded by Dr Francis Jean in 1990 and has over 150 locations across Canada. At IRIS, our mission is to provide the highest quality products and professional services in the world of eyecare.

We’ve got our eyes on you!

📌 Practice Manager Kelowna
🏢 I R I S
📍 Kelowna