Office Administrator

Location: Matheson & Tomken (Mississauga)

Hours: Monday – Friday (9:00 am – 3:00 pm)

Position Summary

The Office Administrator is the first point of contact for our office and plays a key role in ensuring the smooth day-to-day operation of customer service, order administration, accounts receivable, reporting, logistics coordination, and office management.

Key Responsibilities

Customer Service & Administration (50%)
Manage customer inquiries by phone, email, and in person.
Process customer purchase orders (POs), order entries, dispatches, and follow-ups.
Coordinate with the Sales and Warehouse teams to ensure accurate and timely order processing and shipment dispatch.
Maintain complete and accurate order documentation, ensuring proper paperwork and audit trail for all customer transactions.
Handle courier, parcel, freight, and logistics coordination with carriers and shipping companies.
Liaise with local vendors for office supplies, equipment, maintenance, and other business requirements.

Accounts Receivable & Reporting (30%)
Manage Accounts Receivable, including customer statements, payment follow-ups, collections, account reconciliation,



and credit hold management.
Prepare monthly Company A/R Aging (QuickBooks) and Rep-Wise Balance Owing (CIN7) reports by the 1st of each month.
Coordinate inventory stock checks (daily/weekly) and prepare management reports as required.

Office & Showroom Management (20%)
Maintain a clean, organized, and professional office and showroom workplace.
Manage office supplies, kitchen/beverage inventory, meeting room setup, and general office organization.
Support management with administrative tasks, special projects, and other duties as assigned.

Qualifications
Previous experience in office administration, customer service, or a similar role.
Excellent communication, organizational, and multitasking skills.
Strong attention to detail with the ability to prioritize in a quick-paced setting.
Experience with accounting software (QuickBooks) and inventory management systems handling large volumes of data is required.
Proficient in Microsoft Outlook, Excel, and Word.

Pay: $18.00-$20.00 per hour

Work Location: In person

📌 Office Administrator Sales & Bookkeeping Mississauga
🏢 Wovetex Mills
📍 Mississauga