Job Summary

We are seeking a agile and detail-oriented Medical Office Assistant to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. You will manage front desk operations, handle medical records with precision, and support clinical staff with administrative tasks. Your energetic approach and excellent organizational skills will help maintain an effective, patient-centered environment where quality care thrives.

Responsibilities
Greet patients and visitors warmly, providing a positive first impression of the practice
Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls effectively
Maintain accurate electronic medical records using Epic or similar electronic health record (EMR) systems
Verify patient insurance information and process billing or payments as needed
Assist with appointment scheduling, cancellations, and follow-up reminders
Handle administrative tasks such as filing, faxing, scanning, and managing office correspondence
Support clinical staff by preparing examination rooms and managing supply inventory




Ensure compliance with medical terminology standards and privacy regulations at all times

Requirements
Proven experience as a Medical Office Assistant or in a similar healthcare administrative role
Familiarity with Telus CHR is highly desirable but not compulsory.
Strong knowledge of medical terminology and healthcare documentation practices
Previous experience working in medical office workplace preferred
Excellent organizational skills with attention to detail in record keeping and data entry
Ability to operate multi-line phone systems efficiently and professionally
Office experience demonstrating administrative competence in a rapid-paced setting
Exceptional communication skills to interact effectively with patients, staff, and providers

Join us in delivering exceptional healthcare experiences! We value energetic professionals who are passionate about supporting patient care through efficient office management.

Pay: $19.00-$22.00 per hour

Perks:
Dental care
In office parking

Work Location: In person

📌 Medical Office Assistant Calgary
🏢 Douglaswood family medicine and Walk-In clinic
📍 Calgary