Job Summary

Recent Grads welcome to apply!

Global freight forwarding company is looking for a dynamic and proactive Customer Service/Operations Coordinator to join their Mississauga office.

Employment Type: Longterm contract possibly to permanent

Working Hours: Monday to Friday 8:30am-5pm

Duties
Respond promptly to customer inquiries via phone and email providing exceptional service with qualified phone etiquette
Dispatch local pickups and cross-border deliveries
Coordinate and monitor daily cargo shipments via computer systems
Track and trace shipments and provide ETA's to customers
Provide customers with updated information regarding delays or issues

Requirements:
Excellent communication skills, both verbal and written, with a focus on qualified phone etiquette
Customer service experience with a demonstrated ability to handle diverse client needs effectively
Solid computer skills including MS Office and data entry




Ability to work collaboratively within a team environment while managing multiple priorities efficiently

ProTemps is a respected Canadian-owned staffing agency specializing in Temporary, Contract & Permanent placements. Our offices are strategically located in Mississauga, (servicing the GTA) and Calgary, (servicing all of Alberta). ProTemps provides a comprehensive suite of solutions across a variety of industries and sectors.

Disclosure: Artificial intelligence (AI) is used for ProTemps advertised job postings to screen, assess or select candidates who may be qualified for the position(s) available.

Pay: $23.00 per hour

Education:
Bachelor's Degree (required)

Experience:
Customer service: 3 years (preferred)
Microsoft Office: 3 years (preferred)

Work Location: In person

📌 Customer Service Representative Logistics Mississauga
🏢 ProTemps Canada
📍 Mississauga