Enhance lending quality with Peoples Group as a QA Analyst in a hybrid work environment. Ensure compliance and performance across multiple services in this full-time role. The QA Analyst plays a crucial role in monitoring lending and servicing activities to guarantee accuracy and adherence to internal standards.

Working with teams across Payment & Portfolio Services and Mortgage Services, you will identify errors and improve processes. This position requires a detail-oriented professional with strong compliance and operational risk assessment skills. Key Responsibilities:

- Conduct quality assurance reviews across various servicing functions
- Review transactions and documentation for accuracy and compliance
- Investigate operational incidents and quality issues




- Prepare reports to communicate findings to management
- Assess customer interactions for service quality and training needs Requirements:
- 3+ years in quality assurance or related financial services
- Strong understanding of loan servicing and compliance
- Excellent analytical and problem-solving skills
- Proficiency in Microsoft Office applications
- Ability to manage multiple priorities in a rapid-paced environment Drive quality assurance initiatives to ensure excellence in lending operations with Peoples Group.

📌 QA Analyst for Lending Operations (Toronto)
🏢 Peoples Trust
📍 Toronto