osition Summary The Quality Assurance Manager is responsible for leading and maintaining the company's Quality Assurance, Food Safety, and Sanitation programs to ensure products are manufactured safely, consistently, and in compliance with customer requirements, regulatory standards, and company policies. This role provides leadership and direction to the Quality Control and Sanitation teams while working closely with Production, Maintenance, and Management to identify risks, improve processes, and maintain the highest standards of food safety, sanitation, and product quality

.The Quality Control Manager plays a key role in ensuring compliance with Good Manufacturing Practices (GMP), HACCP principles, sanitation standards, customer specifications, and applicable food safety regulations .

Key Responsibiliti esQuality, Food Safety & Sanitation Manageme ntLead, maintain, and continuously improve the company's Quality Control, Food Safety, and Sanitation program s.Ensure compliance with GMP, HACCP, allergen control, sanitation, traceability, environmental monitoring, and food safety requirement s.Develop, implement, and monitor sanitation procedures, sanitation schedules, and sanitation verification program s.Ensure all production equipment, processing areas, utensils, and facilities are cleaned and sanitized according to company standard s.Monitor sanitation effectiveness through inspections, environmental monitoring, ATP testing (where applicable), and pre-operational inspection s.Establish, review, and update quality and sanitation procedures, policies, and documentatio n.Maintain accurate quality records, sanitation records, inspections, and report s.Support internal, customer, regulatory, and third-party food safety audit s.

Production Quality Oversi ghtPerform regular inspections of production areas, equipment, ingredients, packaging, finished products, and sanitation activiti es.Monitor Critical Control Points (CCPs), quality checkpoints, and sanitation verification activities throughout the manufacturing proce ss.Investigate quality issues, sanitation deficiencies, customer complaints,



and product deviatio ns.Lead root cause investigations and implement Corrective and Preventive Actions (CAP

A).Work closely with Production and Maintenance to resolve quality and sanitation concerns while maintaining operational efficien cy.Ensure non-conforming products are properly identified, controlled, investigated, and disposition ed.

Sanitation Leader shipLead, supervise, coach, and develop the Sanitation t eam.Develop sanitation schedules that support production requirements while maintaining food safety standa rds.Verify completion of sanitation tasks and documentat ion.Ensure sanitation chemicals are used, stored, and handled saf ely.Coordinate deep cleaning activities and preventative sanitation progr ams.Ensure compliance with all sanitation Standard Operating Procedures (SSO

Ps).Monitor pest control activities in collaboration with approved service provid ers.Drive continuous improvement in sanitation effectiveness and operational efficienc ies.

Team Leadership & Tra iningLead, coach, and develop Quality Control and Sanitation emplo yees.Provide training and guidance on GMP, HACCP, sanitation procedures, food safety requirements, allergen control, and company poli cies.Schedule staffing coverage to support production requirem ents.Promote accountability, teamwork, employee engagement, and continuous improve ment.Conduct probationary reviews, performance evaluations, coaching sessions, and disciplinary discussions where requ ired.Ensure all mandatory training and annual certifications are compl eted.

Documentation & Comp lianceMaintain quality documentation including inspection reports, sanitation records, production records, corrective actions,



environmental monitoring results, and audit document ation.Ensure product specifications, sanitation procedures, and quality standards remain current and effectively communi cated.Review quality and sanitation data to identify trends, recurring issues, and opportunities for improv ement.Ensure ongoing compliance with CFIA requirements, customer expectations, regulatory requirements, and food safety stan dards.

Continuous Impr ovementIdentify opportunities to improve product quality, sanitation effectiveness, food safety systems, operational efficiencies, and waste red uction.Participate in cross-functional continuous improvement initi atives.Recommend improvements to equipment, sanitation processes, quality systems, and food safety pr ograms.Support investigations related to customer complaints, product quality concerns, sanitation issues, and food safety inc idents.

Qualifications & Ex perienceMinimum 5 years of Quality Assurance and/or Food Safety leadership experience within a food manufacturing envi ronment.Previous experience in bakery manufacturing or food processing is strongly pr eferred.Experience leading both Quality Control and Sanitation teams is considered a stron g asset.Strong knowledge of GMP, HACCP, allergen control, sanitation programs, environmental monitoring, and food safety systems.Experience supporting customer, regulatory, CFIA, and third-party food safety audits.Solid leadership, coaching, and employee development exp erience.Excellent analytical, investigation, and problem-solving skills.Solid organizational and communication ab ilities.Ability to prioritize multiple responsibilities in a fast-paced manufacturing envi ronment.

Education & Certi ficationsPost-secondary education in Food Science, Food Safety, Microbiology, Quality Assurance, or a related field p referred.HACCP Certification required.Food Safety Certification required.SQF Practitioner, BRCGS, or equivalent food safety certification is considered an asset.Internal Auditor certification is considered an asset.

📌 Quality Assurance Manager (Etobicoke)
🏢 CT Bakery
📍 Etobicoke