Job Summary

We are seeking a reliable and skilled Tow Truck Operator to join our team. The ideal candidate will be responsible for safely towing vehicles, providing excellent customer service, and maintaining the operational readiness of tow trucks. This role requires a robust understanding of vehicle mechanics, automotive repair, and commercial driving regulations. The Tow Truck Operator plays a vital part in assisting customers with vehicle emergencies while ensuring safety and efficiency on the road.

Responsibilities
Safely operate tow trucks to recover and transport vehicles in various conditions and locations
Assist customers courteously, providing qualified customer service during stressful situations
Conduct routine inspections and basic maintenance on tow trucks to ensure optimal performance
Use mechanical knowledge to troubleshoot minor issues with vehicles or equipment as needed
Load and unload vehicles using appropriate towing equipment, ensuring secure attachment
Maintain accurate records of all towing activities, including time, location, and vehicle details
Follow all safety protocols and traffic laws to ensure protected operations at all times




Coordinate with dispatch to prioritize jobs and manage time effectively

Requirements
Valid commercial driver’s license (ABDL) with clean driving record
Mechanical knowledge and experience with automotive repair preferred
Experience operating forklifts or similar heavy machinery is a plus
Strong customer service skills to handle interactions professionally and empathetically
Ability to work independently in various weather conditions and environments
Knowledge of safety procedures related to vehicle recovery and roadside assistance
Prior experience in towing, automotive repair, or related fields is advantageous

This position offers an opportunity to work in a dynamic environment where safety, professionalism, and customer satisfaction are paramount. The ideal candidate will be committed to providing excellent service while maintaining the highest standards of safety and operational efficiency.

Pay: From $55,000.00 per year

Benefits:
Casual dress
On-site parking

Work Location: In person

📌 Tow Truck Operator Edmonton (Canada)
🏢 ParkForce Towing Group
📍 Canada