Overview

We are seeking a energetic and highly organized Senior Receptionist/Administrator to join our team! In this vital role, you will be the welcoming face of our practice, ensuring smooth daily operations and exceptional patient and client experiences. Your energetic approach and attention to detail will help create a positive environment, supporting both clinical and administrative functions with efficiency and professionalism. This position offers an exciting opportunity to leverage your office experience, technical skills, and passion for delivering outstanding service in a fast-paced setting.

Responsibilities
Greet patients, clients, and visitors warmly, establishing a friendly and qualified first impression.
Manage multi-line phone systems, handle inquiries promptly, and direct calls accurately to appropriate team members.
Schedule appointments efficiently using dental practice management software such as Dentrix or similar systems.
Verify patient information, update electronic medical records, and ensure all documentation complies with privacy regulations.
Assist with billing, insurance processing, and payment collection while maintaining accurate financial records.
Support clinical staff by preparing treatment rooms, managing supply inventory, and coordinating patient flow.




Handle administrative tasks such as filing, data entry, correspondence, and managing office supplies to keep the front desk organized and functional.

Experience
Proven experience as a dental receptionist or in a medical office setting with familiarity using Epic or similar electronic health record systems.
Strong knowledge of dental terminology and procedures is highly desirable.
Prior experience working with Dentrix or other dental practice management software is preferred.
Demonstrated ability to manage multi-line phone systems efficiently while providing excellent customer service.
Previous roles involving medical or dental office experience that showcase your organizational skills and attention to detail.
Excellent communication skills combined with a professional demeanor in handling sensitive patient information.
Administrative experience in busy office environments that require multitasking and prioritization under pressure.

Join us to be part of a vibrant team dedicated to delivering top-tier care while fostering a positive work workplace!

Pay: $28.00 per hour

Advantages:
Dental care
Extended health care
Life insurance
Vision care

Work Location: In person

📌 Senior Receptionist/administrator Quebec City
🏢 Thermos Express
📍 Quebec City