Become a pivotal part of OMERS as an Employer Experience Specialist, enhancing the administrative journey for 1,000+ Employers in Ontario. This role involves excellent communication and technical skills while serving as the primary contact for inquiries.OMERS is seeking service-oriented Employer Experience Specialists who will strengthen partnerships by answering queries and managing pension plan administration. In this role, you'll gain in-depth expertise in pension practices while resolving escalated issues and delivering superior customer service.



You'll be supported by comprehensive training to improve your skills and understanding of pension administration.Key Responsibilities:- Serve as the first point of contact for Employer inquiries- Develop expertise in OMERS pension plans and technology- Analyze data and problem solve effectively- Maintain productivity standards and high service levels- Uphold confidentiality and discretion in all communicationsRequirements:- 2+ years in pension administration or client service- Excellent communication and technical skills- Customer service focused with a positive attitude- Ability to adapt in high-pressure environments- Commitment to continuous learning and skilled developmentElevate your pension expertise and communication skills while creating impactful experiences for Employers with OMERS.#J-18808-Ljbffr

📌 Employer Experience Specialist - $62,000 - $92,000 A Year (Winnipeg)
🏢 OMERS
📍 Winnipeg