- Answer incoming phone calls and direct them appropriately.

- Take accurate messages and relay them to attorneys and staff.

- Schedule consultations and appointments.

- Respond to basic client inquiries professionally.

- Maintain call logs and communication records.

- Assist with email and calendar management as needed.

- Provide a positive and professional first impression for all callers.

- Support general administrative tasks related to client communication.

Hard Requirements:

- Previous experience in customer service, reception, or administrative support.

- Excellent verbal and written English communication skills.

- Skilled phone etiquette.

- Strong organizational and multitasking abilities.

- Ability to handle confidential information professionally.

- Comfortable using VOIP systems and scheduling software.

- Experience working in a law firm or professional services environment.

- Appointment scheduling experience.

- Previous remote work experience.

Schedule:

HOURS/WEEK:

- 40 hours per week

- Monday to Friday

- 9AM - 5PM Eastern Standard Time Zone

Offer and Benefits:

OFFER:

- Weeks 1–6: $4 USD/hour

- Weeks 7-12: $5 USD/hour

- Weeks 13 onwards: $6 USD/hour

📌 Receptionist and Administrative Assistant (experience in US law firm is preferred) (Toronto)
🏢 WorkStaff360
📍 Toronto