Full

Paraiso Tropical - Latin Market is looking to hire a grocery clerk for our team.

We are a locally owned family run business with a team who share a common interest in Hispanic food, culture and language. We seek to build stronger connections with existing customers and teach new ones about our local Hispanic cuisine.

Looking for individuals who are passionate about food and Latin American Culture & community.

What we offer:

● Food and store discount

● Flexible work schedule

● An atmosphere to learn, practice share latino culture with customers and coworkers

● Excellent health benefits start after six months for full time employees

● Company events and gatherings

What you'll be doing:

● Greet and serve customers for cashier and take-out food service

● Stocking and Maintaining inventory of assigned products

● Taking customer phone calls for orders and other request

● Informing/Teaching customers about products and providing advice

● Promoting new products and services on an ongoing basis

● Assist in packaging food products prepared in store

● Assist in receiving orders delivered to store

● Adhere to food safety and handling procedures

● Suggestive selling

● Other duties as required

* More details on the last page.

Skills Necessary

1. Passion/Interest ethnic foods - Interest and willingness to learn more about Latin American foods to help provide important customer experience through suggestions, recipe ideas and teaching customer about Latin American cuisine
2. Proactive - Employee must demonstrate self-initiative to take and complete tasks on their own with minimal supervision. Employees are assigned a specific food aisle and tasked with responsibility to ensuring stock amounts, expiry, inventory, organization and quality control.
3. Customer Service Skills - Willingness to engage in regular conversations with customers; develop own strategies to ensure customer satisfaction. Position best fitted for vibrant, outgoing, and proactive personalities. Position not well suited for shy or introverted personalities.
4. Basic Knowledge in Food Sanitation Practices
5. Basic knowledge in cashier & computer skills - Ability to create and print out documents to maintain food procedures as well understanding basic functionality in using cashier software.

Knowledge of English & Spanish Language Job Types:



Part-time, Permanent, Temporary, Casual

Part-time hours: 15-20 per week

Salary: $15.00-$16.00 per hour

Benefits

● Dental care

● On-site parking

● Store discount

● Vision care

Day range

● Holidays

● Monday to Friday

● Weekend availability

Shift

● 4-hour shift

● 8-hour shift

● Day shift

● Evenings

● Evening shift

Work setting

● Grocery store

● Specialty store

Ability to commute/relocate

● Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Application question(s)

● Please specify why you are wanting to work for Paraiso Tropical.

Education

● Secondary School (preferred)

Experience

● Customer service: 1 year (preferred)

Language

● Spanish (required)

● Portuguese (preferred)

Shift availability

● Day Shift (preferred)

● Night Shift (preferred)

Responsibilities:

Cashier Services

● Assist customers at the cashier by ringing up their purchases and processing payments.

● Provide excellent customer service during the takeout food service, ensuring accuracy and efficiency in fulfilling orders.

● Take food orders accurately, ensuring special requests are noted.

Stocking and Maintaining inventory of assigned products:

● Regularly check inventory levels of assigned products.

● Restock shelves and displays with products to ensure they are well-stocked and visually appealing.

● Rotate products to ensure older items are at the front for quick sale and newer items are placed behind.

● Verifying ads, hanging current sale signs, and removing out-of-date sale signs.

● Assist in receiving orders delivered to the store

● Unloading products from trucks, pallets and organizing stock room.

Customer Service

● Welcome and thank customers as they enter and leave the store.

● Answer incoming customer calls promptly and professionally.

● Maintain a friendly and helpful demeanor when interacting with customers.





● Informing/Teaching customers on store products and services.

● Assist customers in finding specific products or ingredients.

● Offer product recommendations and provide information about their origin, use, and benefits.

Suggestive Selling Practices:

● Stay informed about new products and promotions within the store.

● Encourage customers to purchase additional items or complementary products.

● Offering alternative production solutions when not available

● Highlight special offers, discounts, and featured items.

● Use upselling techniques to enhance the customer's shopping experience.

Adhere to food safety and handling procedures:

● Follow strict food safety protocols to maintain product quality and safety.

● Ensure that perishable items are stored at the correct temperature.

● Maintain cleanliness and sanitation in serving areas.

Maintain good teamwork:

● Ability to work in a fast-paced environment while maintaining a positive attitude.

● Works collaboratively with others and is willing to provide help and assistance when necessary.

● Integrates effectively into work teams and is friendly with colleagues/supervisors.

● Adopts a positive and constructive attitude towards all individuals and departments.

● Acts in an honest and honorable way. Behaving ethically such as treating all employees & customers fairly, acknowledging mistakes & working to correct them.

● Stepping up for any task, as assigned by the Store Manager or Supervisor.

● Collaborate with team members to accomplish tasks and goals.

● Excellent communication skills to interact team members

● Be flexible and willing to assist with various tasks as needed to support the smooth operation of the store.

● Assisting with store openings/closings.

Other duties as required:

● Cleaning cases and shelves, mopping and sweeping the sales floor, stock room and coolers.

● Be flexible and willing to assist with various tasks as needed to support the smooth operation of the store.

● Approach challenges proactively.

● Cultivate a positive attitude and inspire others.

Pay: $15.00-$16.00 per hour

Benefits

- Designated paid holidays
- Versatile schedule
- Store discount

Language:
- Spanish (preferred)

Work Location: In person

📌 Retail Associate (Edmonton)
🏢 Paraiso Tropical - Latin Market
📍 Edmonton