Senior Business Analyst – Digital Identity & Access Management (IAM) Client: Supply Ontario | RQ00755 (Hybrid, Toronto, ON, Canada) We are hiring a Senior Business Analyst to support Supply Ontario's Digital Identity and Access Management (IAM) modernization initiatives , with a focus on secure, scalable, and interoperable identity services across Ontario's healthcare ecosystem.

This opportunity is ideal for professionals with 7+ years of Business Analysis experience , including senior-level experience delivering digital identity, authentication, authorization, interoperability, or healthcare transformation projects within public sector environments.

The successful candidate will bridge business and technical teams by translating business outcomes into detailed, testable requirements while supporting the evolution of ONE ID and future ONE ID 2.0 identity services.

Role Snapshot

Requisition ID RQ00755 Job Title Senior Business Analyst Client Supply Ontario Work Location 525 University Avenue, Toronto, Ontario, Canada Work Arrangement Hybrid (3 Days Onsite) Start Date September 1, 2026 End Date August 31, 2027 Duration 250 Business Days Work Schedule 7.25 Hours per Day (5 Days/Week) Industry Public Sector / Healthcare Public Sector Experience Mandatory

Position Overview

Supply Ontario is seeking a Senior Business Analyst to support the design and delivery of enterprise Identity and Access Administration (IAA) capabilities across provincial healthcare systems.

The consultant will analyze business processes, document detailed functional requirements, develop acceptance criteria, and ensure traceability across identity management initiatives involving authentication, authorization, identity lifecycle management, consent, privacy, access governance, and interoperability .

The role also supports the operational evolution of the existing ONE ID service while contributing to the future-state ONE ID 2.0 product backlog.

Key Responsibilities

- Business Analysis & Requirements Management (40%)
- Gather, analyze, validate, and document business and functional requirements
- Translate business objectives into detailed, implementation-ready specifications
- Develop business rules, workflows, process maps, functional specifications, and acceptance criteria
- Maintain end-to-end traceability from requirements through solution delivery
- Analyze current-state and future-state business processes
- Digital Identity & IAM Analysis (30%)
- Support Identity and Access Administration (IAA) initiatives





- Analyze workflows related to

- Authentication

- Authorization

- Identity Lifecycle Management

- Consent Management

- Privacy

- Access Governance
- Research digital identity standards and best practices
- Resolve inconsistencies across user stories, business rules, and capability areas
- Validate requirements against security, architecture, and interoperability standards
- Agile Delivery & Stakeholder Collaboration (20%)
- Facilitate discovery workshops and stakeholder sessions

- Collaborate with

- Business stakeholders

- Product Owners

- Architects

- Developers

- QA/Test Teams

- Integration Partners

- Participate in Agile ceremonies
- Ensure user stories meet Definition of Ready (DoR)
- Support backlog refinement using Azure DevOps (ADO)
- Documentation & Operational Support (10%)
- Document operational processes for current ONE ID services
- Analyze operational impacts and business gaps
- Support issue triage and requirements validation
- Produce executive-ready reports and project documentation
- Maintain high-quality project artifacts and governance documentation

Required Skills & • Experience

Skill / Experience Required Business Analysis 7+ Years Senior Business Analyst Experience 3+ Years Digital Identity / IAM Required Authentication & • Authorization Required Identity Lifecycle Management Required Interoperability Required Requirements Elicitation &

- Documentation Required Functional Specifications Required Business Process Modeling Required Workflow &
- Process Flow Documentation Required Acceptance Criteria Development Required Data Analysis &
- Data Mapping Required Azure DevOps (ADO) Required User Story Development Required Agile Methodologies Required Stakeholder Management Required Public Sector Experience Mandatory Healthcare Sector Experience Required

Highly Desired Skills

- OIDC (OpenID Connect)
- OAuth 2.0
- SAML
- NIST 800-63 Digital Identity Guidelines
- Health Information Management
- Digital Health Ecosystems
- Provider Data Management
- Public Sector Governance
- Privacy & Cybersecurity Frameworks
- Azure DevOps
- Confluence
- Visio




- Miro / Lucid
- Microsoft Excel
- Large System Integrator Engagements

Deliverables The Selected Consultant Will Be Responsible For Delivering

- Business Requirements Documentation
- Functional Specifications
- Process Maps & Workflow Diagrams
- User Stories & Acceptance Criteria
- Business Rules Documentation
- Data Requirements & Data Flow Documentation
- Requirements Traceability Matrix
- Gap Analysis Reports
- Stakeholder Engagement Documentation
- Operational Process Documentation
- Project Coordination Deliverables
- Executive Reporting & Status Documentation

Ideal Candidate Profile Successful Candidates Will Demonstrate Experience With

- Enterprise Business Analysis
- Identity & Access Management (IAM)
- Digital Identity Solutions
- Authentication & Authorization Platforms
- Healthcare Interoperability
- Agile Product Delivery
- Azure DevOps (ADO)
- Public Sector Digital Transformation
- Cross-functional Stakeholder Management
- Healthcare Identity Modernization Programs

Additional Assignment Information
- Hybrid work arrangement with three (3) onsite days per week
- Initial contract term of 250 business days
- Opportunity for extension of up to an additional 250 business days, subject to Agency discretion
- Agency-issued laptop provided
- Secure private home office with hard-wired internet required
- Work must be performed within the Province of Ontario unless prior written approval is granted

How to Apply If this opportunity aligns with your experience and qualifications, please submit the following mandatory documents to [email protected] by Monday, August 10, 2026, at 2:00 PM EST :

- Updated Resume (Word format) – Mandatory
- Skills Matrix and References – Mandatory
- Expected Hourly Rate – Mandatory
- Visa Status – Mandatory
- LinkedIn Profile URL – Mandatory

Key: Applications submitted without all mandatory documents cannot be processed. Know someone who may be a good fit? Feel free to share this opportunity with experienced Senior Business Analysts, Digital Identity Business Analysts, IAM Business Analysts, Healthcare Business Analysts, Identity & Access Management Consultants, Product Business Analysts, Agile Business Analysts, and Public Sector Business Analysts with expertise in IAM, authentication, authorization, Azure DevOps, interoperability, healthcare identity services, OIDC, OAuth 2.0, SAML, digital transformation, and public sector modernization initiatives .

📌 Business Analyst - Senior (Toronto)
🏢 S M Software Solutions
📍 Toronto