09 Aug
|
Socket.dev
|
Fairview
09 Aug
Socket.dev
Fairview
Join Motorola Solutions as a Senior Customer Support Manager, ensuring top-notch service delivery to Public Safety customers. Manage contracts, enhance customer relationships, and drive satisfaction across the board.As a Senior Customer Support Manager, your role is crucial to the success of Motorola’s Public Safety customers. You will forecast needs, propose current services, and manage contract renewals, ensuring compliance with service agreements. With your solid communication skills and analytical mindset, you will address any issues impacting service delivery effectively and promptly.Key Responsibilities:
Manage customer contracts and ensure satisfaction
Propose and renew services in line with client needs
Coordinate corrective actions for service issues
Deliver timely reports as per contract specifications
Support subcontractor compliance and quality deliveryRequirements:
3+ years in customer service or
📌 Senior Customer Support Manager At Motorola Fairview
🏢 Socket.dev
📍 Fairview