Elevate your career as a Senior Analyst, CRM Operations at Restaurant Brands International in Canada. Collaborate with cross-functional teams to enhance customer journeys and campaign effectiveness. In this pivotal role, you will support the execution of personalized campaigns across email, push, and in-app messaging using Adobe Journey Optimizer.

Your expertise will ensure that CRM campaigns are accurately targeted and visually aligned with brand standards. Within a collaborative office environment, you will engage with the CRM, Martech, and Creative teams to optimize each customer experience. Key Responsibilities:

- Review media and campaign calendars with the CRM team
- Build, QA, and deploy campaigns using Adobe Journey Optimizer




- Manage audience segmentation and personalization logic
- Create landing pages using Sanity CMS
- Troubleshoot campaign issues and enhance operational efficiency Requirements:
- 2–3 years of CRM execution or digital marketing experience
- Proficiency with Adobe Journey Optimizer or similar tools
- Knowledge of HTML/CSS for email template edits
- Familiarity with CMS tools like Sanity
- Solid organizational skills and attention to detail Shape customer engagement strategies as a Senior Analyst, ensuring impactful campaigns at RBI.

📌 Senior Analyst for CRM Operations at RBI (Toronto)
🏢 Tim Hortons
📍 Toronto