Lead energy transformation projects with Accenture as a Management Consultant Manager in the Utilities sector. Shape digital customer strategies for a sustainable future in Canada. As a key player in Accenture's Utilities Strategy & Consulting team, your role will involve advising clients on customer engagement strategies that align with energy transition goals.
You will document business processes and analyze customer insights to foster operational improvements. Additionally, you will mentor a talented team while contributing to the firm’s thought leadership in energy retail innovation. Key Responsibilities:
- Guide clients in modernizing customer services and digital strategy
- Analyze business processes for energy savings and electrification
- Facilitate stakeholder workshops to define outcomes
- Utilize analytics for advancing customer experience projects
- Collaborate with teams to implement digital solutions Requirements:
- 5+ years in Utilities Retail and Business Process Design
- Expertise in Energy Transition and Demand Side Management
- Robust Functional and UX Design skills
- Experience in Meter-to-Cash or utility program design
- Bilingual in French and English for stakeholder interactions Join Accenture in driving impactful energy solutions and optimizing customer experiences.
📌 Senior Consultant Energy Retail Management (Montreal)
🏢 Accenture
📍 Montreal
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